JAC SEC Conferences 2021

Bringing Together Two
Extraordinary Conferences

OCTOBER 11 - 14

FAQS

Below, you'll find answers to the questions we get asked the most about the 2021 JAC|SEC

This has already been taken care of for you and a refund has been issued for the cost difference in registration fees.

Each participant for the virtual sessions needs to log in through their own user account. The access permission (or user role) is granted through your unique user account. If you have registered someone on your behalf through your own user account, they will need to log in with the user account.

We encourage you to register early so you have access to the agenda and can build out your schedule early. You can, however, register the week of the event if you need to.

The virtual event will all take place completely online. You’ll be sent login credentials the week prior to the conference to allow time for you to familiarize yourself with the platform.

All sessions are listed in Central Time zone (CT).

For the best experience, we suggest using a desktop or laptop computer and a Chrome browser. If you don’t already have Chrome, you can download it for free.

No, a webcam is not needed.

No, a microphone is not required.

No, there isn’t an app this year. Everything is accessible on a computer or tablet.

From the conference website, click on “Agenda” from the menu side bar, then you will have access to the full agenda of live streamed sessions as well as the on-demand library. Be sure to plan ahead and know which sessions you want to attend and when they are happening. Enter the session room early so you don’t miss anything. 

Yes, all the recorded sessions will be available for viewing 24 hours after the live streamed presentation. They will be accessible via the platform for 30 days after the conference.

Within each session, the downloadable PDF can be found at the very top of the session (if available).

Come as you are: PJs, yoga pants, shorts, a business suit – your call!

Join the conversation on social media using #theJAC or #SymSEC – your industry peers would love to see pictures of your JAC|SEC experience!

There will be a link to a help desk within the conference website.

The virtual attendance fee for the 2021 JAC|SEC is $550. You must be registered in advance (prior to the first day of conference) to attend the virtual event in order to receive unique login credentials.

Yes, you will be able to use these waivers for the 2021 JAC|SEC.

Yes. Please send an email to CorpMtgPlanning@jackhenry.com to request confirmation. Once your request is received, your confirmation will be emailed to the email address on file. Please check your spam folder in case the communication is being placed there.

Because the registration links are unique to each registrant, the person attending will need to register for the event (prior to the first day of conference) to receive their individual login credentials.

Virtual events bring the experience of an in-person conference to your personal computer. Just like an in-person conference, you have the freedom to choose the sessions you attend. Some say that attending the event in its entirety (the keynote, breakouts, and TechConnect) will help you to get the most out of the experience.

No, CPE credits will not be offered this year.

Please send a cancellation email to CorpMtgPlanning@jackhenry.com. *We request that you send a cancellation request three to five business days before the start of the event.

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Questions about the 2021 JAC|SEC? Let's get in touch.