In the wake of the economic fallout caused by the COVID-19 pandemic – your members need to feel protected. The Modern MemberSM needs to feel understood, valued, and respected. To know that you are there with them, by their side, during these unparalleled moments of need. The Modern Member is looking to you for the tools they need to navigate their financial lives.


Dive into the Mindset of the Modern Member

Symitar® wants to help you deliver Modern MembershipSM to your members. That’s why we put together this toolkit. These resources have been designed to help you get to know the Modern Member – so you can spend time focusing on their needs, expectations, and hopes; and ultimately cultivate deeper relationships.


Five actionable resources to help you deliver Modern Membership:

  • 1 ebook that dives into the importance of the member experience during COVID-19
  • 1 case study on a credit union that converted cores during the pandemic
  • 1 whitepaper on the acceleration of digital growth
  • 1 article with different approaches for tackling Modern Membership
  • 1 infographic illustrating the financial confidence of the Modern Member

Access the Toolkit

Gated Resource Template Form

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