In the wake of the economic fallout caused by the COVID-19 pandemic – your members need to feel protected. The Modern MemberSM needs to feel understood, valued, and respected. To know that you are there with them, by their side, during these unparalleled moments of need. The Modern Member is looking to you for the tools they need to navigate their financial lives.


Dive into the Mindset of the Modern Member

Symitar® wants to help you deliver Modern MembershipSM to your members. That’s why we put together this toolkit. These resources have been designed to help you get to know the Modern Member – so you can spend time focusing on their needs, expectations, and hopes; and ultimately cultivate deeper relationships.


Five actionable resources to help you deliver Modern Membership:

3 Deep-Dives

  • Delivering a Compelling Modern Member Experience in the Age of a Pandemic
  • COVID-19 Accelerates Digital Transformation Among Credit Unions
  • NET CU Converts to Episys® in the Middle of a Pandemic

2 Quick Reads

  • Four Approaches for Delivering Modern Membership
  • Financial Confidence & Your Modern Member

Access the Toolkit

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