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Should We Pay More Than Lip Service to Voice Banking?

Posted by Nicole Harper

Jun 6, 2018 11:00:00 AM

 

Talking is easier than typing (thanks, Captain Obvious). Voice assistants aren’t new, but there seems to be growing chatter about smart speakers and voice banking. Is it all just hype or should banks and credit unions be taking this seriously? To help answer this, let’s challenge some common assumptions.

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Topics: Customer Experience, Mobile Banking, Online Bill Pay, voice banking, digital survival, financial institution, technology, Digital Generation, Baby Boomers, Millennials

Now Trending: The “Skinny Jeans” of Fintech for 2018

Posted by Nicole Harper

Feb 2, 2018 11:00:00 AM

Trend (think: skinny jeans)
/trend/
noun: a general direction in which something is developing or changing

Fad (think: bell-bottoms)
/fad/
noun: an intense and widely shared enthusiasm for something, especially one that is short-lived; a craze

A new year brings a fresh outlook for the year ahead, both personally and professionally. It’s a great time for reflection and for taking inventory on what to keep and what to toss away. Before I started writing this post I hit the Internet over lunch to see what’s trending in fashion to get ideas for my holiday gift card shopping spree. As I munched on my Yakisoba, I nearly lost my noodles. Here’s what some fashionistas think I should be wearing this year:

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Topics: biometrics, fintech, voice banking

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