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Best-In-Class Series, Part One - Attracting Small Business Clients

Posted by Bill Roen

Fri, May 17, 2019 @ 12:36 PM

 A common goal of every financial institution in the country is to attract and retain good clients. For many, this includes a focus on the small business community. There are more than 30 million small businesses in the United States. How do you attract them to your institution?

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Topics: Relationship Management, Commercial Lending, small business, relationships, loans

Building Small Business Relationships in the Digital Age

Posted by Susan Griffin

Fri, May 03, 2019 @ 09:00 AM

Next week is National Small Business Week. As we celebrate the success of small businesses in our local communities, we’re seeing the number of financial service providers increase in a market that was once only served by traditional banks and credit unions. This has created a battle for market share like we’ve never seen before. The biggest differentiator that incumbent financial institutions have always been able to claim is that their business is built on relationships. Used to be, when a customer had a need relating to finances, they knew their bank was there for them.

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Topics: Relationship Management, Commercial Lending, relationships, loans, portfolio management, digital

Tools of the Trade Series, Part Six - Automating Loan Renewals for Future Growth

Posted by Patrick True

Fri, Apr 05, 2019 @ 07:00 AM

We have reached the last segment in our Tools of the Trade series, but in many ways, it is the most important. The act of renewing a loan or line of credit represents the continuation of an existing relationship. While it may not generate as much income as a new loan request, it supports an existing revenue stream and opens the door to future growth.

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Topics: Commercial Lending, financial services, loans, portfolio management, loan renewal, investment strategy

Tools of the Trade Series, Part One: Enhanced Digital Banking Experiences

Posted by Patrick True

Fri, Jan 25, 2019 @ 07:00 AM

 

What can we do to enhance customer experiences, grow revenue, and increase efficiency? The senior management teams at every financial institution should be asking this question each morning when they arrive at work.

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Topics: Commercial Lending, financial services, fintech, digital banking, loan origination, loans

Big Business in Small-Dollars

Posted by Mark Messick

Wed, Jul 11, 2018 @ 11:00 AM

 

Perhaps you saw the bulletin issued recently by the OCC encouraging financial institutions to make small-dollar, short-term, consumer loans.  I did and for me it points to a big hole in the traditional lending net that needs to be mended (and not by credit card offers).  While our topic today doesn’t deal with consumer lending outright, the bulletin reminded me of three great reasons why today’s financial institutions should consider offering small-dollar loans to businesses.

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Topics: Financial Services Industry, Commercial Lending, Credit Unions, small business, financial institution, banking, consumer, Small Business Market, loans, Loan Pricing

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