Help Us Help You: How Providing Content Feedback Helps Everyone

Posted by Molly Mantei

Wed, Dec 19, 2018 @ 11:00 AM


Are you one of the 72% of American online consumers who would prefer to find the answer to your question on a company’s website rather than call or email the company? If so, this post is for you.

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Topics: Customer Experience, Relationship Management, Credit Unions, retail, feedback, banking, customer satisfaction, Jack Henry and Associates, awareness, consumer

Company Culture – Where Philosophy Meets Action

Posted by Tiffany Haynes

Tue, Nov 20, 2018 @ 02:30 PM

Culture matters. At JHA we understand the critical role culture plays in our current and future success.

First, let’s define culture. I love Daniel Coyle’s definition because it’s simple: “Culture is not something you are, it’s something you do.”

We have been doing lots of things lately. Our culture is unique to us, but it is also evolving. JHA started many years ago and has grown tremendously – all while retaining our core philosophy, “Do the right thing, do whatever it takes, and have fun.”

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Topics: Jack Henry and Associates, associates, culture, technology

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