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The Future of Legacy Data Conversions

Posted by Jason Mayhall

Wed, Jan 15, 2020 @ 10:22 AM

When was the last time you took a roll of camera film to be developed? How about taking out a phone book to look up a number? When was the last time you bought a CD or LP of your favorite band? Physical music (CDs, records, cassettes), camera film, print media (phone books, encyclopedias, newspapers), pay phones, and landline phones. These are just a few examples of items used frequently for more than 100 years that are now virtually gone within the past two decades. Technology has evolved to make these items nearly obsolete, which no one could have fathomed just 20 years ago. The same is happening to the world of data conversions.

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Topics: Financial Institution, Data Management, Future Ready

Professional Guides on the Path to Digital Change

Posted by B.J. Hall

Fri, Dec 20, 2019 @ 08:30 AM

Commercial lending is no longer immune to the digital transformation that has forever changed the world of banking. Now business borrowers, like consumer borrowers before them, are demanding faster access to capital and a better customer experience. Yet many commercial lending teams still have no technology in place to satisfy those demands. Why?

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Topics: Commercial Lending, Future Ready

Four Emerging Trends Driving Financial Technology Through 2020

Posted by Susan Griffin

Fri, Dec 13, 2019 @ 08:30 AM

The world of financial technologies has been experiencing dynamic changes in recent years. As we prepare to enter 2020, it is important to look at how the past 10 years have shaped our industry and highlight emerging trends that are likely to dominate the software development landscape in the next 12 months. Here are the top four trends that are likely to impact future software development in the year ahead.

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Topics: Commercial Lending, Future Ready, Financial Technology

U.S. Core Providers Supporting the Credit Union Movement

Posted by Nicole Harper

Fri, Dec 06, 2019 @ 11:07 AM

A look at the core players

More than 600 credit unions have changed core processors in the past five years. The pace of change and transformation happening in the financial services space makes selecting a technology partner more important than ever.

Each year, Callahan develops a valuable resource guide to help credit unions explore their core processing options.  Callahan strives to make this publication the go-to resource for credit union leaders seeking valuable analysis and actionable insights in a rapidly changing world. The 2020 Supplier Market Share Guide: Credit Union Core Processors provides a look at U.S. core providers supporting the credit union movement. Collectively, these core providers have helped America’s credit unions achieve strong performance.

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Topics: Credit Unions, FI Operations, Future Ready, Modern Membership

What every financial institution should know about the new Apple Card

Posted by Keri Crane

Wed, Oct 30, 2019 @ 10:07 AM

This card has the capability to redefine consumer expectations. Evaluation isn’t about going down a list, comparing traditional credit card features. The Apple Card’s worth lies within the digital experience, flexibility with payments, and immediate gratification. Nicely stated by Lisa Eadicicco of Business Insider, “The new credit card lives entirely in your iPhone’s Wallet app, allowing you to make purchases, view your transactions, and pay your balance directly from your mobile device.”

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Topics: Payments, Digital, Future Ready

Still serving… outside the branch

Posted by Danny Payne

Wed, Oct 23, 2019 @ 11:37 AM

I live in the middle of small-town USA. We had a joke in Elizabethtown, Kentucky. When they broke ground on a new building, we’d say it’s either McDonalds or another bank.

Well, that used to be the joke. These days, you don’t see many new banks being built. As a matter of fact, there have been more banks acquired in the past five years than built. As a matter of fact, our iPay Solutions™ group is moving into what once was the main corporate branch of First Federal Savings Bank in Kentucky.

My question is, “Are the branches closing and consolidation happening because we don’t need that service anymore?” I don’t think so. Because on any Friday afternoon our local credit union looks like it is giving away money. So there must still be an opportunity to service a need for those community banks and credit unions, even in our little town.

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Topics: Digital, Community Banks, Future Ready

Alexa, Is 2020 the Year of Voice Commerce?

Posted by Penny Webb

Wed, Oct 16, 2019 @ 12:34 PM

Voice commerce, also known as vCommerce, is a buying principle that allows customers to make purchases using software applications on enabled devices with voice commands. The consumer typically interacts with a virtual personal assistant like Apple’s Siri or Amazon’s Alexa and the voice replaces the need for point-and-click or typing information in a search field. The customer utilizing the voice command technology can search for information and make purchases simply by speaking the request near an enabled device.

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Topics: Digital and Community Banking, Digital, Future Ready

The Right Time for Real Time

Posted by Tammy Wilson

Wed, Oct 02, 2019 @ 10:34 AM

Do you ever feel like you are caught up in a whirlwind? That happens every so often, when there is so much change that it is challenging to absorb it all. It is hard to know what is meaningful and attention-worthy, and how to distill the important nuggets into strategic decisions that best position you for the near term and beyond.

The payments world is experiencing one of those whirlwind periods: fintech innovation, mega-mergers, ramped up competition from non-financial brands, and new payment networks. One thing seems certain: the winds of change are not slowing, and thinking it is safe to wait for the storm to pass might be a dangerous plan.

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Topics: Payments, Future Ready, Modern Membership

Four Strategies for Winning the Hearts and Minds of Gen Z

Posted by Deborah Matthews Phillips

Wed, Sep 25, 2019 @ 11:03 AM

Most financial professionals would agree that in recent years, we’ve been inundated with articles and reports containing tips and tricks for capturing the loyalty of the Millennial generation. Yet, in what felt like a blink of an eye, the oldest members of that cohort are now approaching middle-age; and today, there’s a powerful generation emerging that deserves focus and attention – Gen Z.

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Topics: Financial Institution, Community Banks, Future Ready

What Does a Gorilla Have in Common with Emerging Payments Trends?

Posted by Deborah Matthews Phillips

Wed, Sep 11, 2019 @ 11:00 AM

What does a gorilla have in common with emerging payments trends? The answer to this riddle is rooted in a well-known phenomenon in neuroscience called “inattentional blindness” – the failure to notice visible but unexpected objects because attention is being focused somewhere else.

The concept of inattentional blindness emerged in popular culture in 1999, when Harvard University psychologists Daniel Simons, PhD, and Christopher Chabris, PhD, conducted a study where participants were asked to view a film of two basketball teams, and count how many times a basketball passed between members of one team. Half failed to notice a person wearing a gorilla suit walking across the floor mid-game.[1] (If you’d like to test your attention skills, you can view the video.)

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Topics: Financial Institution, Payments, Digital, Future Ready

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