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Personal Service in the Time of Social Distancing

Posted by Bryan McCarty

Fri, Mar 20, 2020 @ 09:15 AM

Community financial institutions are known for their personal service. Tellers know your name. You know theirs. Real relationships form. But what happens when a pandemic breaks out, schools shut down, and we’re all told to shelter at home?

Pandemics test the limits of customer service. As visits to the branch dip, the personal service that financial institutions offer inside the branch can no longer remain confined there.

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Topics: Community Banks, Financial Technology, Digital Banking

Four Emerging Trends Driving Financial Technology Through 2020

Posted by Susan Griffin

Fri, Dec 13, 2019 @ 08:30 AM

The world of financial technologies has been experiencing dynamic changes in recent years. As we prepare to enter 2020, it is important to look at how the past 10 years have shaped our industry and highlight emerging trends that are likely to dominate the software development landscape in the next 12 months. Here are the top four trends that are likely to impact future software development in the year ahead.

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Topics: Commercial Lending, Future Ready, Financial Technology

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