JHA_HeaderImage_Blog_v2.png

Financial Fitness: Helping Consumers Achieve Their Goals

Posted by Hannah Day

Sep 26, 2018 11:00:00 AM

With consumer debt at an all-time high, many people are looking for easy ways to keep track of their finances. Financial institutions (FIs) have an amazing opportunity to cultivate customer relationships by helping customers aggregate their financial data into one personal financial management (PFM) solution so they have a full view of their finances.

Read More

Topics: financial fitness, banks, Credit Unions, money management, debt, Millennials, Financial Services Industry, Budgeting

Be a FinTech Contributor

Posted by Danny Payne

Jul 19, 2018 11:00:00 AM

I truly enjoy industry publications, posts (like this one), and participating in financial technology conferences. I actually wrote a “Strategically Speaking” post titled, The Value in FinTech Conferences, about the true value of participating in, and not just attending industry events. It’s great to sit out in the crowd, listen, learn, absorb, and move on. Isn’t that what most of us do? We get excited, agree with the points the speaker or panel are making, and go back to do the same thing we always did. 

Read More

Topics: fintech, financial institution, banking, Financial Services Industry, Credit Unions

Big Business in Small-Dollars

Posted by Mark Messick

Jul 11, 2018 11:00:00 AM

 

Perhaps you saw the bulletin issued recently by the OCC encouraging financial institutions to make small-dollar, short-term, consumer loans.  I did and for me it points to a big hole in the traditional lending net that needs to be mended (and not by credit card offers).  While our topic today doesn’t deal with consumer lending outright, the bulletin reminded me of three great reasons why today’s financial institutions should consider offering small-dollar loans to businesses.

Read More

Topics: small business, Small Business Market, loans, consumer, financial institution, banking, Credit Unions, Loan Pricing, Financial Services Industry, Commercial Lending

Three Ways Financial Services Leaders Can Improve Talent Management

Posted by Strategically Speaking

Jun 27, 2018 11:00:00 AM

Talent management is one of the most important elements in driving a healthy financial services industry.  Because banking is no longer viewed as one of the most “attractive” industries, financial service organizations are now competing both inside and outside of the industry when recruiting employees.

Read More

Topics: talent acquisition, banking, financial institution, Financial Services Industry

Fun Sailing Terms that Also Apply to Financial Services

Posted by Patrick True

Apr 6, 2018 12:08:00 PM

 

 With the recent release of our whitepaper, “Smooth Sailing Through the Ideal Customer Experience,”  we began to wonder what other sailing terms might apply to the world of financial services. Many of these terms date back centuries and have survived changes to our English vernacular while being adapted for more general use. Maybe you’ve even recently heard some of these around your institution.

Read More

Topics: sailing, Financial Services Industry, banking, financial institution, Commercial Lending

Using Stories in Business Presentations

Posted by Kristin Halvin

Mar 7, 2018 11:00:00 AM

In my previous post, “The Four Elements of a Successful Presentation Opening,” I suggested that there are six ways to open a presentation: a story, a show of hands, a visual or prop, an outrageous or provocative statement, a rhetorical question, or a quote. While I believe that a story is the best way to open a presentation, if you don’t open with a story, you should at least have a few stories within your presentation.

Read More

Topics: Processes & Procedures, presentations, Financial Services Industry

Fintech and Payments Trends to Watch in 2018

Posted by Dave Foss

Jan 17, 2018 11:00:00 AM

Financial services have recently been in the national spotlight for everything from crypto currencies to data breaches – and a lot more in between. There is a shifting focus toward an enhanced customer experience, automation and security that has ushered in many new and interesting technologies. As the industry continues to keep pace with change and disruption, financial institutions must sift through the hype and pay attention to the most impactful and relevant technology movements in order to remain competitive. Below are some areas to watch in 2018.

Read More

Topics: Lending, Risk Mitigation, Financial Services Industry

Lockbox / Remittance Pro Forma

Posted by Robert Hudecek

Jan 10, 2018 11:00:00 AM

Dear V.P. of Electronic Banking:

I need your help. I just received a call from our third largest depositor asking if we can provide a remittance or lockbox OCR solution to process their monthly bills and needs an answer within the week.

Sincerely,
V.P. of Deposit Operations

If the above email is the least bit familiar to your organization, you are not alone. The need for operational improvement through software solutions has never been greater. From municipalities, to healthcare, to property management, to non-profit, most market segments who receive recurring payments are looking to provide greater service with existing staff and a trusted source for this solution.

Your answer to the above letter ought to be an enthusiastic, “Yes!” A financial institution can satisfy the depositor and deepen its relationship with a client like this. Also, rather than clients coming to you with a need, you can proactively make the case to likely prospects before they begin looking.

Read More

Topics: Financial Services Industry, Payments

5 Things You Need to Know About CECL

Posted by Brad Dahlman

Oct 11, 2017 4:00:00 PM

Current Expected Credit Loss (CECL) is far more than just a new Financial Accounting Standards Board (FASB) regulation to achieve regulatory compliance. The active credit management and integration of the potential credit losses to your financial institution (FI) is key to how you should be running your organization in the years to come. Taking a look at some simple tips can help to not only start the planning for CECL, but to then take your model results and implement them in your business. The CECL results you produce can be invaluable for your institution in order to stay competitive in the marketplace and increase the profitability of your organization.

Most financial institutions have some knowledge about the new CECL standards, however, many FIs still have questions about the requirements, what to expect, how to begin preparing, and the difference between various CECL models. Here is what you need to know about CECL...

Read More

Topics: Financial Services Industry

Help Me Out: 4 Ideas for Leveraging Help Documentation

Posted by Katie Bennett

Aug 2, 2017 12:00:00 PM

Read More

Topics: Financial Services Industry, Customer Experience

Subscribe to Email Updates

Recent Posts

Categories

see all