JHA_HeaderImage_Blog_v6

Comparing Clouds: Is A Private Cloud Environment a Better Choice than Public for Hosting Your Infrastructure?

Posted by Sebastian Fazzino

Wed, Dec 04, 2019 @ 09:56 AM

Cyber threats are becoming increasingly sophisticated, complex and pervasive, leaving financial institution (FI) and consumer data more vulnerable than ever before. As risk proliferates, it is no longer a question of if an attack will happen, but rather when fraudsters will strike. FIs, as a result, are challenged to keep up with evolving cybersecurity initiatives, IT regulatory compliance demands, and critical disaster preparedness issues – all while staying within budget and focusing on other significant priorities, such as lending and deposit growth.

Read More

Topics: Financial Institution, Cybersecurity, Risk/Fraud

Credit Scoring for Small Businesses: A love-hate relationship

Posted by Nathan Streeter

Wed, Nov 27, 2019 @ 10:02 AM

I have a love-hate relationship with credit scoring for small business clients. Having started my career in banking, where we moved from traditional underwriting to credit scoring, I have seen both the good and bad of scoring models. Over the past 20 years there have been numerous shifts in how financial institutions attract and attain small businesses. One of the primary transformations is due to credit scoring.

Read More

Topics: Commercial Lending, Small Business, Financial Institution

A Four-Pronged Strategy for Growing Core Deposits

Posted by Patrick True

Fri, Nov 22, 2019 @ 08:30 AM

As 2020 draws near, community-centered financial institutions are facing increased challenges when attempting to grow core deposits. In the most-recent CSBS Survey of Community Banks, released in October, core deposit growth ranked higher than any other challenge faced.

Read More

Topics: Commercial Lending, Financial Institution, Digital and Community Banking

Digital Bill Pay: The Next Big Tech Transformation

Posted by Jennifer Geis

Wed, Nov 20, 2019 @ 10:08 AM

Let’s face it, if someone asked us the top three things we hate to do, paying our bills would probably rank somewhere between going to the dentist and cleaning the toilet as far as our level of despise goes. Electronic bill pay has been around since the late 1990s and gained traction in the early 2000s as internet access became a household commodity. Since then, not much has changed with bill pay functionality to improve the experience or even make it more palatable. There have been two main ways to pay online, through your financial institution’s website or through your biller’s website. At first, financial institutions had a hold on the market with a consolidated – or one-stop stop ­– approach to paying bills. However, as consumers gained comfort with the internet, visiting multiple sites for multiple purposes, the demand for more robust feature/functionality surfaced. With features like instant payment confirmation, multiple payment options, and a better user experience, users’ preferences along with their trust and loyalty shifted away from the financial institution towards the biller. Currently, only 27% of consumers make their online bill payments through their financial institution.[1]

Read More

Topics: Financial Institution, Digital and Community Banking, Payments

Security Risk Assessments – A Balance of Risk and Controls

Posted by Viviana Campanaro

Wed, Nov 06, 2019 @ 09:29 AM

Risk – the possibility that something undesirable will occur – is always around us. And we make decisions based around risk every day, from the moment we take our first step, ride our first bike, drive our first car, or buy our first home. These types of risks are usually common and easily understood. As such, we have health insurance in case we get sick or injured, wear helmets on our bikes, wear seatbelts in our cars, and install alarm systems in our homes, all to reduce the risks around us. We understand that we can choose to either accept, transfer, or avoid the risks.

The way we manage security risk within the financial industry is similar, and yet, we often have difficulty doing it efficiently. Risk assessments can make us groan and very seldom make us happy, mostly because there are different types of assessments used to manage different types of risk. We check the compliance box, but don’t always have a complete picture of the issues that could result in a significant breach at the FI. So, how do we bridge the gap between business and security risk?

Read More

Topics: Financial Institution, Cybersecurity, Risk/Fraud

Four Strategies for Winning the Hearts and Minds of Gen Z

Posted by Deborah Matthews Phillips

Wed, Sep 25, 2019 @ 11:03 AM

Most financial professionals would agree that in recent years, we’ve been inundated with articles and reports containing tips and tricks for capturing the loyalty of the Millennial generation. Yet, in what felt like a blink of an eye, the oldest members of that cohort are now approaching middle-age; and today, there’s a powerful generation emerging that deserves focus and attention – Gen Z.

Read More

Topics: Financial Institution, Community Banks, Future Ready

What Does a Gorilla Have in Common with Emerging Payments Trends?

Posted by Deborah Matthews Phillips

Wed, Sep 11, 2019 @ 11:00 AM

What does a gorilla have in common with emerging payments trends? The answer to this riddle is rooted in a well-known phenomenon in neuroscience called “inattentional blindness” – the failure to notice visible but unexpected objects because attention is being focused somewhere else.

The concept of inattentional blindness emerged in popular culture in 1999, when Harvard University psychologists Daniel Simons, PhD, and Christopher Chabris, PhD, conducted a study where participants were asked to view a film of two basketball teams, and count how many times a basketball passed between members of one team. Half failed to notice a person wearing a gorilla suit walking across the floor mid-game.[1] (If you’d like to test your attention skills, you can view the video.)

Read More

Topics: Financial Institution, Payments, Digital, Future Ready

When It Comes to Resiliency, Can You Handle The Truth?

Posted by Eric Flick

Wed, Sep 04, 2019 @ 11:00 AM

I love movies. One of my favorites is A Few Good Men starring Jack Nicholson and Tom Cruise. In the movie’s climactic scene, Cruise, a military lawyer, demands the truth from Nicholson’s Col. Jessup character. In what has become one of Nicholson’s most famous movie lines, he intensely blurts out, “you can’t handle the truth!” In my 30+ years of working with technology, most of it around the financial services industry, I often find this statement bouncing around in the back of my mind as I’m talking with IT professionals.

Read More

Topics: Financial Institution, Information Security, Future Ready, Risk/Fraud

Enjoy The Fireworks (While They Last)

Posted by Joe Rezac

Wed, Jul 03, 2019 @ 07:29 AM

Tomorrow will be our country’s 243rd birthday as an independent nation. During the celebration, hopefully all of you get a chance to enjoy some good company and good barbeque. There is also another milestone that we could hit later this month, although I’m not aware of any firework displays or parades happening for it. If the current US economic expansion lasts through July 2019, it will be the longest expansion in the country’s history – a period of 10 years and counting. This milestone is also worth celebrating!

Read More

Topics: Financial Institution, Community Banks

5 Ways to Get the Most Out of Your Data

Posted by Strategically Speaking

Wed, Feb 27, 2019 @ 11:00 AM

 

Data is indispensable. With it, you can make informed decisions to increase customer retention, employee satisfaction, and revenue. Without it, you’re risking your profitability, your performance, and in some cases, your credibility with customers, staff, and board.

But just having data isn’t enough. You need to know how to get the most out of it. Because if you’re still performing manual report processes or cobbling together data from various sources within a spiderweb of spreadsheets, you’re missing out on a significant amount of those key data points. And your leaders can’t make informed decisions because they’re only getting a portion of what they need … and the information they are getting, they’re getting too slowly.

Read More

Topics: Credit Unions, Financial Institution, Community Banks, Data and Analytics

Subscribe to Email Updates

Recent Posts