JHA_HeaderImage_Blog_v2.png

Tools of the Trade Series, Part Four - Creating Efficiencies Throughout the Life of the Lending Relationship

Posted by Patrick True

Fri, Mar 08, 2019 @ 07:00 AM

In part three, we discussed how technological innovations have changed the landscape of loan origination in recent years. That, in fact, has been where most tech investment in commercial lending seems to have been directed. But loan origination is just the beginning. So much more can be done to create efficiencies throughout the life of each lending relationship. As in the case of loan origination, these efficiencies will streamline the efforts of both borrowers and lenders and create a richer experience.

Read More

Topics: Commercial Lending, financial services, fintech, digital banking, predictive analytics, portfolio management, operations, digital experience

Tools of the Trade Series, Part Three: Using Loan Origination Strategies to Create Efficiency

Posted by Patrick True

Fri, Feb 22, 2019 @ 07:00 AM

In recent years, financial institutions have been evaluating their commercial and small business loan originating processes. This has included a close look at the experience currently offered to loan applicants, credit officers, and credit administration staff. Recent trends in technology have created a renaissance in commercial lending.

Read More

Topics: Commercial Lending, financial services, fintech, digital banking, loan origination, digital experience

AI and the Modern Marketer’s Toolkit

Posted by Nicole Harper

Wed, Jan 09, 2019 @ 11:00 AM

Gartner research tells us that CMOs spend an average of 18% of their overall marketing budgets on customer experience (CX) initiatives – signaling the importance of investing in CX improvements to make your company stand out so you can gain a competitive edge. Big Techs like Amazon are already delivering seamless, simple, intuitive experiences, and as they continue to raise the bar for consumer expectations, it’s hard for community banks and credit unions to keep pace. While financial institutions may not have the fun factor of online shopping or content streaming, they still have an opportunity to create delightful and contextually relevant experiences by revving their marketing engine with artificial intelligence (AI).

Read More

Topics: Customer Experience, Credit Unions, banks, Marketing, digital experience

Subscribe to Email Updates

Recent Posts

Categories

see all