JHA_HeaderImage_Blog_v2.png

Leveraging Digital Lending Technology to Create Stronger Client Relationships

Posted by Gary Lewis

Fri, Jul 12, 2019 @ 08:26 AM

While it’s relatively easy to prove that new lending technology can create operational efficiencies, you may not feel that it can make relationships stronger. In fact, some people feel exactly the opposite. Many lenders have resisted technological advancement associated with loan origination and underwriting, fearing that they will negatively impact the face-to-face experiences lenders have with clients. Most of us have been conditioned to think that technology simply produces gains in efficiency that help organizations save time and make more money. Up until this point, it has been about the ROI.

Read More

Topics: Commercial Lending, relationships, technology, Lending, digital, borrowers

Best-In-Class Series, Part Four - Portfolio Management

Posted by Kristin Zell

Fri, Jun 28, 2019 @ 06:52 AM

Portfolio management should not only be about using data analytics to monitor risk, but also as a tool to fuel portfolio growth.

Read More

Topics: Commercial Lending, automation, Lending, loan origination, portfolio management, growth

Best-In-Class Series, Part Three - Creating Sales Champions

Posted by Richard Owens

Fri, Jun 14, 2019 @ 07:00 AM

There is an art to creating a sales culture within your organization. When done well, you create a cohesive team that transcends the efforts of individuals, where each is motivated by and through the success of the others. In the field of commercial lending, there are some unique challenges when building your team.

Read More

Topics: Commercial Lending, sales, sales strategies, recruiting, commercial lenders

Best-In-Class Series, Part Two - Hiring Commercial Lenders

Posted by Gary Lewis

Fri, May 31, 2019 @ 07:00 AM

Of all the challenges facing financial institutions today, competition for commercial lenders ranks among the highest. The issue has been addressed in multiple articles, most notably the 2016 Bank Director magazine study indicating that the recruitment of loan officers was the number one issue for 40% of CEOs.

Read More

Topics: Commercial Lending, operations, digital, work-life balance, recruiting, commercial lenders

Best-In-Class Series, Part One - Attracting Small Business Clients

Posted by Bill Roen

Fri, May 17, 2019 @ 12:36 PM

 A common goal of every financial institution in the country is to attract and retain good clients. For many, this includes a focus on the small business community. There are more than 30 million small businesses in the United States. How do you attract them to your institution?

Read More

Topics: Relationship Management, Commercial Lending, small business, relationships, loans

Building Small Business Relationships in the Digital Age

Posted by Susan Griffin

Fri, May 03, 2019 @ 09:00 AM

Next week is National Small Business Week. As we celebrate the success of small businesses in our local communities, we’re seeing the number of financial service providers increase in a market that was once only served by traditional banks and credit unions. This has created a battle for market share like we’ve never seen before. The biggest differentiator that incumbent financial institutions have always been able to claim is that their business is built on relationships. Used to be, when a customer had a need relating to finances, they knew their bank was there for them.

Read More

Topics: Relationship Management, Commercial Lending, relationships, loans, portfolio management, digital

Tools of the Trade Series, Part Six - Automating Loan Renewals for Future Growth

Posted by Patrick True

Fri, Apr 05, 2019 @ 07:00 AM

We have reached the last segment in our Tools of the Trade series, but in many ways, it is the most important. The act of renewing a loan or line of credit represents the continuation of an existing relationship. While it may not generate as much income as a new loan request, it supports an existing revenue stream and opens the door to future growth.

Read More

Topics: Commercial Lending, financial services, loans, portfolio management, loan renewal, investment strategy

Tools of the Trade Series, Part Five - Financing Accounts Receivable

Posted by Patrick True

Fri, Mar 22, 2019 @ 08:00 AM

Non-employer businesses, 24 million strong here in the United States, are critically important to the nation’s economy, comprising 81% of all small businesses, employing 17% of the American workforce, and generating $1.2 trillion in annual sales.* But how are these businesses doing, really? The Small Business Credit Survey (SBCS), a national collaboration of the 12 Federal Reserve Banks, revealed last year that non-employer firms are performing positively overall… despite “notable financial challenges.”

Read More

Topics: Commercial Lending, small business, financial services, Small Business Market, A/R finance, working capital finance, accounts receivable

The Final Four – Developing Your Winning Strategy for New Technology

Posted by Matt Meehan

Wed, Mar 20, 2019 @ 11:00 AM

Reaching the Final Four requires both teamwork and effort. As John Wooden famously stated, “It’s not how big you are, it’s how big you play.” Community-based financial institutions can certainly relate to that sentiment. The fact is, playing big often translates into leveraging the technology of third-party vendors to help ensure your success and to bring the latest technology to your game without having to develop it internally.

Read More

Topics: Relationship Management, Commercial Lending, Data, third-party vendors, basketball

Tools of the Trade Series, Part Four - Creating Efficiencies Throughout the Life of the Lending Relationship

Posted by Patrick True

Fri, Mar 08, 2019 @ 07:00 AM

In part three, we discussed how technological innovations have changed the landscape of loan origination in recent years. That, in fact, has been where most tech investment in commercial lending seems to have been directed. But loan origination is just the beginning. So much more can be done to create efficiencies throughout the life of each lending relationship. As in the case of loan origination, these efficiencies will streamline the efforts of both borrowers and lenders and create a richer experience.

Read More

Topics: Commercial Lending, financial services, fintech, digital banking, predictive analytics, portfolio management, operations, digital experience

Subscribe to Email Updates

Recent Posts

Categories

see all