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Present Like a Pro – 5 Tips from TEDx

Posted by Kristin Halvin

Wed, Mar 06, 2019 @ 11:00 AM

Jennifer Purdie is the youngest American to run marathons on all seven continents, including Antarctica. When presenting, she subtly challenges her audience as she describes how she endured extreme sea sickness, dehydration, glaciers, mud, sideways rain, and attacking birds, to complete the Antarctica marathon in a little over six hours. Jennifer reveals that she completed this marathon and many others because she visualizes ahead of time as many things as possible that could go wrong, and then visualizes overcoming them. She invites us to do the same as we take on our goals.

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Topics: Credit Unions, banking, banks, presentations

Why FIs Should Swipe Right for Fintechs

Posted by Nicole Harper

Thu, Feb 14, 2019 @ 11:00 AM

Swipe left (not interested), swipe right (interested). While it may not be as easy as a dating app to choose your next business partner, let’s explore a few reasons why traditional financial institution (FI) and fintech relationships may be a great match.

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Topics: Credit Unions, financial institution, banking, fintech, banks

A History Lesson on Consumer Lending

Posted by Susan Griffin

Thu, Feb 07, 2019 @ 11:19 AM

Part 1: The Early U.S.

It’s always good to look back on how segments of banking originated based upon events or existing needs of the time. And, as the old cliché goes, you can't know where you’re going until you know where you’ve been. This is as much true in business as it is in life.

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Topics: Credit Unions, consumer lending, financial institution, consumer, fintech, banks

AI and the Modern Marketer’s Toolkit

Posted by Nicole Harper

Wed, Jan 09, 2019 @ 11:00 AM

Gartner research tells us that CMOs spend an average of 18% of their overall marketing budgets on customer experience (CX) initiatives – signaling the importance of investing in CX improvements to make your company stand out so you can gain a competitive edge. Big Techs like Amazon are already delivering seamless, simple, intuitive experiences, and as they continue to raise the bar for consumer expectations, it’s hard for community banks and credit unions to keep pace. While financial institutions may not have the fun factor of online shopping or content streaming, they still have an opportunity to create delightful and contextually relevant experiences by revving their marketing engine with artificial intelligence (AI).

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Topics: Customer Experience, Credit Unions, banks, Marketing, digital experience

Mobile Wallets: Where are we Now?

Posted by Jennifer Geis

Wed, Jan 02, 2019 @ 11:00 AM

 

Big Hype Low Volume

The biggest names in Fintech, such as Google, Apple, and Samsung, have invested millions of dollars in mobile wallet technology. Big Banks like Citi, Bank of America, and Chase have followed suit. Yet if we look at the mobile wallet market today, usage has been meniscal, and adoption has been slow. After years of disappointing wallet growth, mobile wallet providers are desperate to make their investments pay off as even more competitors are entering the field fighting for market share. Which mobile wallets are ahead of the pack?

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Topics: Mobile Banking, Credit Unions, digital banking, banks, Payments, cards, Cybersecurity, digital survival, P2P, digital commerce

False Positives are Positively Costing You Money

Posted by Tammy Bangs

Wed, Dec 12, 2018 @ 11:00 AM

 

I visit with a lot of BSA and Risk officers in my role as sales engineer for our financial crimes solutions.  And let me tell you something … I hear a lot about false positives. I have heard folks in our industry call these the bane of their existence. Whether it’s with sanctions screenings, AML, card processing or any other type of fraud, getting too many false positives is a bigger risk for your institution than you may realize.

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Topics: Credit Unions, automation, financial institution, financial services, AML, BSA, digital banking, banks, Financial Crimes

Monday Night Football: It’s half-time for CECL

Posted by Brad Dahlman

Mon, Nov 05, 2018 @ 11:00 AM

 

Fall is my favorite time of year, as the weather cools, the leaves change, and the football season heats up! I enjoy watching NFL football, and am often struck by how the momentum of the game can dramatically change at half-time. To the fans, half-time is generally focused on grabbing a snack or watching highlights. To the players and coaches, this 12-minute half-time break is all about assessing the first half and adjusting the game plan to have a successful second half. Great coaches and leaders find a way to refocus the team, adjust the game plan, and emerge with a team ready to win the second half.

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Topics: Credit Unions, banking, banks, Football, Financial Performance, CECL, Risk Management

Banking’s Newest Four-Letter Word: Varo Receives Preliminary Fintech Bank Charter Approval

Posted by Nicole Harper

Wed, Oct 31, 2018 @ 11:00 AM

 

The four-letter word currently buzzing around the banking world (perhaps among other choice four-letter words) is “Varo.” Recently, Varo received preliminary approval from the Office of the Comptroller of the Currency (OCC) of their application to start Varo Bank – the first mobile national bank. Is this the dawning of a new era in banking?

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Topics: Credit Unions, fintech, banks, FDIC, OCC, Federal Reserve, Vero, user experience

Reinventing Your Card Strategy for the Digital World

Posted by Jennifer Geis

Wed, Oct 24, 2018 @ 11:00 AM

Cards Come First as Payment-Of-Choice

When is the last time you used your credit card? Most likely, you used it within the last few hours – or at the very least, within the past couple of days. Consumers worldwide are depending upon and using card payments at increasingly higher rates. What’s the reason for the hike in card usage? Cards are convenient. Cards allow us access to a trail of our purchase history. We’re rewarded when using our cards with points, cash back, or other items. And lastly, cards offer a “buy now pay later” benefit that we all can appreciate. According to a study done by VISA and Pymnts.com titled How We Will Pay, 61% of all consumers say speed or trust is the most important reason for using credit or debit cards. Two-thirds of people prefer to use cards or mobile options over cash. And 77% of people would still patronize stores if they dropped cash.

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Topics: Mobile Banking, Credit Unions, financial institution, consumer, banks, Online Bill Pay, Payments, cards, credit cards

Become More #CyberAware about Current Threat Trends

Posted by Karen Crumbley

Mon, Oct 22, 2018 @ 11:00 AM

Cybersecurity attacks have become increasingly sophisticated and harder to detect. Cyber criminals are getting more creative in their methods to commit fraud by using a combination of technology along with social engineering to yield results. End users need to defend themselves by becoming knowledgeable on how these crimes are executed. Keeping up-to-date on current threats is an important step in safeguarding your information. Additionally, you can create awareness and educate other stakeholders by passing information along to increase your security and asset protection. Below is a list of trends that are occurring in the threat landscape.

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Topics: Credit Unions, awareness, banks, cybersecurity awareness, Gladiator, Cyberaware

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