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Secure Your People, Secure the Future

Posted by Strategically Speaking

Wed, Dec 30, 2015 @ 09:30 AM

   Author: June Middleton, JuMiddleton@jackhenry.com 

Retailers, hospitals, government agencies, and details of their data breach woes continue to appear in news and social media headlines, and the pace of the data breach announcements appears to be speeding up, instead of slowing down. Organizations continue to spend thousands (if not tens of thousands of dollars) on technical security controls (firewalls, intrusion detection/prevention systems, anti-virus/anti-malware programs, encryption, access management, virtual private networks, etc.) to create strong security controls using a defense in depth strategy. In Computerworld’s Annual Forecast survey of 194 Information Technology (IT) executives, 43% of them expected their IT budgets to increase in 20151. Due to the recent high-profile security breaches at a myriad of companies, security spending propelled to the top of their IT priority list for 2015. If organizations have continued to increase IT security spending, then why are the bad guys still getting in? If only I had a dollar for every time I have heard or read ‘the human is the weakest link in IT security’ over the past 12 months.

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Topics: Archive

Creating Sales Champions, Even in a Challenging Market

Posted by Strategically Speaking

Wed, Dec 23, 2015 @ 08:08 AM

 Author: Pat True, RTrue@profitstars.com

There is a formula which lights the path of every extraordinary performer, whether in the field of sports, sales or any other walk of life.  It has to do with the old adage of being a “student of the game.”  Today, when we hear that term, we think of individuals who have risen to the top in their field.  A current example would be Peyton Manning.  In the past, examples have included people such as Mia Hamm in sports or Steve Jobs in technology.  All of these individuals were the ultimate students in their respective fields of expertise.  They knew the game perhaps as well as anyone, but they also knew that to succeed they had to remain hungry for knowledge.  They knew the game was ever-changing and in order to stay relevant they had to stay engaged.  You can apply a very simple formula to people like this in order to describe their success. It defines a minimum standard for remaining a student of the game in your chosen industry. 

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Topics: Archive

Preparing Customers for User Interface Updates

Posted by Strategically Speaking

Wed, Dec 16, 2015 @ 09:30 AM

 Author: Jennie Ebbing, JEbbing@jackhenry.com 

I don’t know about you, but I go on auto-pilot when I’m in a place that I visit regularly. A good example is my local grocery store. I go there with a list of things that I need, and I usually know just where to find them. Sure, the store is showing its age, and maybe the bakery doesn’t offer much, but it’s my store! I’m used to it – both its good and bad attributes. This past weekend my world was rocked because they closed the old store and opened a new and improved superstore! I’m sure everything I need is in the new place, but how the heck will I find it?

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Topics: Archive

“I Need My Data Converted Yesterday!” - Tips for Speeding up a Data Conversion

Posted by Strategically Speaking

Wed, Dec 09, 2015 @ 10:37 AM

  Author: Jason Mayhall, JMayhall@profitstars.com 

Wouldn’t it be frustrating if you went on vacation and had to take two weeks off just to arrive at your destination? Or if you had to wait two months to get the latest news from your favorite sports team? What about the childhood frustration of missing the airing of Rudolph the Red-Nosed Reindeer, knowing that you had to wait until next Christmas to watch it? Luckily, we no longer have to experience these frustrations thanks to inventions like cars, the internet, and DVRs, which allow us to get our information and arrive at our destination much faster. The data conversion world has seen similar improvements, and the following tips can help you breeze through your conversion.

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Topics: Archive

How to Create a Strong Brand Identity

Posted by Strategically Speaking

Wed, Dec 02, 2015 @ 09:00 AM

   By Lauren Gleim, lgleim@jackhenry.com

Pop Quiz: Think of five words that describe yourself. To help, here are mine:

  • Wife
  • Inquisitive
  • (Dog) Mom
  • Dependable
  • Hiker

What does your list reveal about your identity? The words you chose likely reflect adjectives, roles or personality traits that are important to you and how you want others to perceive you.

Now, think about your financial institution. Can you think of five words to describe it? If this was an easy task, you likely have a strong idea about your institution’s brand identity. If this was difficult, I am here to offer a few tips on how to reflect the value of your institution to your customers.

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Cyber Security This Cyber Monday

Posted by Strategically Speaking

Wed, Nov 25, 2015 @ 09:30 AM

Author: Marissa Quebbeman, MQuebbeman@jackhenry.com

Holiday gift wish-lists, check. List of cyber-Monday deals, check. Malware installed while surfing the web to find the best deals…huh?

The holiday shopping season usually carries elevated risk – whether shopping at a mall or online. This year, Internet users face sophisticated cyber threats that have been active and evolving for the past year. End users – both at home and on business networks – must be vigilant to protect their identities, accounts, corporate intellectual property, and pocketbooks from being attacked and/or compromised by malware. No one wants to find their identity stolen or bank accounts emptied during the holiday season.

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Topics: Archive

Interoffice Mail Lives On!

Posted by Strategically Speaking

Wed, Nov 18, 2015 @ 08:00 AM

 Author: Milton King, mking@profitstars.com

As I prepared to write this blog, I came to the realization that many people who read this may have never utilized interoffice mail (IM).  They never had the experience of handling that fancy orange/yellow/tan envelope with the holes in it.  They missed out on the joy of figuring out if the red tie string needed to go clockwise or counter-clockwise.  Most importantly they never joined the exclusive list of people who signed the envelope.  Man!  Did they miss out!

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Topics: Archive

The Next Big Thing in Payments Could Be You

Posted by Strategically Speaking

Tue, Nov 10, 2015 @ 09:03 AM

 Author: Kevin Moland, KMoland@profitstars.com

If you think about it, payments have always been about being more mobile.

Cash, first in the form of precious metals, then as different forms of currency, allowed people to liquidate relatively immovable assets like property or livestock and “mobilize” them in a form that could be carried around and converted into other goods and services. The first printed checks likely appeared in England in the 1700’s. These nifty devices were lightweight and portable, which made it easy for payers to remit large sums of money without toting around all those bills and coins. The result was more mobility and increased safety for payers. About 200 years later, in the middle of the 20th century, Diner’s Club, American Express and others rolled out credit cards. Debit cards first appeared in the 1970’s and come to prominence as a payments vehicle in the 1990’s. Suddenly payers had choices: They could finance purchases instantly or pay for them with funds from their checking account, all by handing over a piece of plastic.

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Topics: Archive

Technology is Changing Commercial Lending – What to Do for Success

Posted by Strategically Speaking

Wed, Nov 04, 2015 @ 08:00 AM

 Author: Craig Laures, CLaures@profitstars.com

Technology is aggressively changing the Commercial & Industrial (C&I) lending environment. Online commercial loan applications, automation in the underwriting, approval, and funding process, and alternative lenders are disrupting the C&I lending landscape, which have created obstacles for traditional lenders to profitably grow their C&I portfolios.  Traditional lenders will need to leverage technology and give strong consideration to partnerships with alternative lenders in order to remain top of mind for commercial borrowers.

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Reducing Compliance Risk through Website Compliance Reviews

Posted by Strategically Speaking

Wed, Oct 21, 2015 @ 08:00 AM

 Author: Jenny Roland-Vlach, JRoland-Vlach@jackhenry.com

The FFIEC’s Cybersecurity Assessment Tool has been available for a few months now and your financial institution (FI) has undoubtedly realized the critical role it will play in your strategic plans. The tool touches on a wide array of factors for FIs and will require the attention and involvement of all your stakeholders to properly complete it. However, for today’s purposes, I want to focus on one particular aspect of the Cybersecurity Assessment Tool, and that is your online presence including websites, social media and metadata.

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Topics: Archive

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