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Lee Wetherington

Lee Wetherington, AAP, is Director of Strategic Insight for ProfitStars, a division of Jack Henry & Associates, Inc., and provider of best-of-breed solutions that improve the performance of financial institutions of all sizes and charters, and diverse corporate entities. Lee directs the development of actionable insight and strategy for the financial services industry. To this end, he creates programs, presentations, and articles designed to orient and educate financial professionals on the trends and implications of new technologies. He routinely delivers keynotes nationwide focusing upon opportunities and challenges in e-banking and payments, and he is widely renowned for his unique style of comedic delivery. Find out more about Lee visiting http://discover.profitstars.com/leewetherington

Recent Posts

Sleeper Strategies for Winning Real-Time Payments

Posted by Lee Wetherington

Tue, Jan 21, 2020 @ 11:13 AM

I grew up in payments.

In the mid-90s, I cut my teeth on Standard Entry Class codes, Return Reason codes, and the logistics of batch clearing and time-based risk in ACH. I know. Sexy, right?

In Payments Land, geeks like me loved to talk shop. Still do.

Comic-Con and Star Trek conventions have nothing on regional payments conferences where payments nerds brandish obscure acronyms and flex arcane knowledge in passive-aggressive conversations about who’s liable for fraud in unusual transaction scenarios.

Today, most payments pros still think of payments in terms of technical categories based on who’s sending the payment, who’s receiving the payment, and which rules apply.

But this tactical mindset creates big blind spots; and blind spots can be dangerous, even fatal, when disruption is at the door.

Accenture predicts that banks risk losing $280 billion in payments revenue by 2025 as more payments become instant, invisible, and free.

So. What to do?

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Topics: Financial Institution, Payments, Digital

Better than Before: How to Make Digital Banking More Personal & Meaningful than Banking in the Branch … By Leveraging Your People in the Branch

Posted by Lee Wetherington

Wed, Aug 28, 2019 @ 11:00 AM

I’m tired.

We just moved, and I grossly underestimated the work involved.

I had prepared for the pain of packing, loading, unloading, and unpacking everything we own; but I hadn’t accounted for the real work of establishing new relationships for everything we need. Things like utilities, Internet, garbage pickup, grocery store, dry cleaners, dentist, dermatologist, pharmacist, eye doctor, doctor doctor (sic), barber, hair stylist, manicurist, pedicurist – don’t judge, I require a lot of pruning to be presentable.

But what about a new financial institution? Do we really need one?

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Topics: Digital and Community Banking, Digital, Community Banks, Future Ready, Modern Membership

Apple Pay! Now What?

Posted by Lee Wetherington

Wed, Oct 01, 2014 @ 03:24 PM


Author: Lee Wetherington, Director of Strategic Insight, lwetherington@jackhenry.com

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Topics: Archive

Gen Y Needs Your Financial Institution…But Without the Institution Part

Posted by Lee Wetherington

Wed, Jun 25, 2014 @ 08:13 AM

 Author: Lee Wetherington, LWetherington@profitstars.com

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Topics: Archive

Mobile Remote Disruption: Preempting Defection

Posted by Lee Wetherington

Wed, Mar 12, 2014 @ 08:00 AM

 Author: Lee Wetherington, LWetherington@profitstars.com

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Topics: Archive

3 Trends to Watch in 2014: Debit Decelerates, Prepaid Unhinges & Low Energy Explodes

Posted by Lee Wetherington

Wed, Dec 18, 2013 @ 08:18 AM

 Author: Lee Wetherington, LWetherington@profitstars.com

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Topics: Payments

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