Keri Crane

Keri Crane is an Advisory Technical Product Manager for JHA Card Processing Solutions. Keri has been part of JHA Card Processing Solutions™ since 2006. She has held positions in sales, customer relations, business analysis, and most recently in product management. She’s passionate about emerging payment trends and card fraud mitigation. A recognized speaker at regional and national conferences. She’s a contributing member of the US Payments Forum and Secure Technology Alliance. Prior to coming to JHA, Keri worked at Fiserv and held management positions in the areas of credit union core software design and business alliances. She started her career at Deluxe Corporation in the check printing division where she held several management positions over the course of twelve years. Keri has a degree in Psychology from California State University, Northridge.

Recent Posts

So Long, Farewell Signatures

Posted by Keri Crane

Apr 4, 2018 11:00:00 AM


Effective April 2018, all major card brands including American Express, Discover, Mastercard, and Visa will modify requirements to allow U.S. merchants the discretion to choose whether to prompt for a cardholder’s signature on a transaction receipt or electronic reader. This is true for both credit and debit cards in a face-to-face transaction environment. This change is not expected to alter risk or add to fraud losses, as merchants and card issuers increasingly rely on EMV chips, tokens, biometrics, and other security tools available today.

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Topics: Cybersecurity, biometrics, Visa, American Express, Mastercard, Discover

U.S. EMV Migration… Not What You Expected?

Posted by Keri Crane

Apr 13, 2016 10:00:00 AM

So... here we are nearly six months after the POS liability shift process has been put in place, and we have more questions than we do answers. There’s a lot of dust in the air, and it seems like it will be a long while before it settles.

I attended the quarterly EMV Migration Forum (EMF) last week and came away with the realization that in the U.S., there’s a considerable amount of work to be done in this industry. If you had told me three years ago that this consortium of passionate issuers, merchants, processors, payment networks, plastic card vendors, and device manufacturers were still actively meeting, with a high rate of attendance, to define best practices for the U.S. EMV migration, I would have said, “Nah, we’ll have it figured out by then.” But the reality is that plenty is left to be resolved.

Credit card deployment has gone fairly smoothly. Manufacturing the plastics is both costly and time-consuming, but the purchase experience has been reasonably consistent – either the merchant terminal is ready for insert or isn’t.

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Topics: Financial Services Industry

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