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Hannah Day

Hannah Day is a Strategic Initiatives Analyst covering digital banking, fraud & security, and an assortment of other Jack Henry businesses. She joined Jack Henry & Associates in 2017, bringing 15 years' experience in the financial services industry. Prior to joining Jack Henry, Hannah served in an executive role providing education programming and resources to community banks in the West. Her experience also includes public speaking, electronic banking services, product management, strategic planning, training, cybersecurity and compliance

Recent Posts

Crushing the Compliance Burden with Artificial Intelligence

Posted by Hannah Day

Wed, Nov 28, 2018 @ 11:00 AM

 

Fraudster tactics that target financial institutions (FIs) continue to evolve at a dizzying pace. Compliance departments are being brought to a breaking point as they work to sort through the mountain of transactions, data, and false positives each day. Compliance staff employees at FIs large and small are looking for a solution to bring efficiencies to the FI in an effort to save time, money, and ensure they protect their end users against fraud. Artificial intelligence (AI) may just be the solution they are searching for.

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Topics: artificial intelligence, Regulatory Compliance, Anti-Money Laundering, Fraudster, compliance, Information Security

Financial Fitness: Helping Consumers Achieve Their Goals

Posted by Hannah Day

Wed, Sep 26, 2018 @ 11:00 AM

With consumer debt at an all-time high, many people are looking for easy ways to keep track of their finances. Financial institutions (FIs) have an amazing opportunity to cultivate customer relationships by helping customers aggregate their financial data into one personal financial management (PFM) solution so they have a full view of their finances.

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Topics: Financial Services Industry, Credit Unions, banks, debt, Millenials, Budgeting, financial fitness, money management

Convenience or Connection? FIs Need Both.

Posted by Hannah Day

Wed, Aug 22, 2018 @ 11:00 AM

In a rush to meet customer expectations when it comes to digital banking, automation, onboarding, and analytics, many FIs have mistakenly chosen convenience over connection. The result? A tremendous disconnect between cutting-edge functionality and making connections with customers in meaningful ways. Now, FIs are scrambling to repair the rift.

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Topics: Customer Experience, automation, customer satisfaction, digital banking, Digital Generation, onboarding, Analytics

Mobile Banking Trends Continuing to Rise

Posted by Hannah Day

Wed, May 16, 2018 @ 11:00 AM

It’s no secret; mobile banking is a requirement for financial institutions (FIs) today. In 2017, we noticed a few key trends that set the stage for where we are today. These trends are; enhanced customer experience via the mobile device, new authentication methods, and big data.

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Topics: Customer Experience, Mobile Banking, Credit Unions, banking, user experience, technology, big data

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