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Eric Flick

Eric Flick is the Director of Disaster Recovery for Jack Henry & Associates' Centurion solution group.

Recent Posts

When It Comes to Resiliency, Can You Handle The Truth?

Posted by Eric Flick

Wed, Sep 04, 2019 @ 11:00 AM

I love movies. One of my favorites is A Few Good Men starring Jack Nicholson and Tom Cruise. In the movie’s climactic scene, Cruise, a military lawyer, demands the truth from Nicholson’s Col. Jessup character. In what has become one of Nicholson’s most famous movie lines, he intensely blurts out, “you can’t handle the truth!” In my 30+ years of working with technology, most of it around the financial services industry, I often find this statement bouncing around in the back of my mind as I’m talking with IT professionals.

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Topics: Financial Institution, Information Security, Future Ready, Risk/Fraud

Why Backup is a Critical Part of Your Cybersecurity Strategy

Posted by Eric Flick

Wed, Jun 05, 2019 @ 11:05 AM

It is often overlooked, but it is important to note that backup is a critical part of your cybersecurity strategy. What does backup have to do with your cybersecurity strategy? Backup is a back-office process. Cybersecurity is a frontline approach.

Although there are several frontline and defensive-minded approaches that are more critical than backup, backup is often overlooked. It’s an important part of your multi-layered approach to cyber readiness.

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Topics: Cybersecurity, Community Banks, Data and Analytics

Saving Your Data Means Saving Your Customers

Posted by Eric Flick

Wed, May 01, 2019 @ 03:17 PM

I don’t know about you, but I can remember a time when there were only about a dozen holidays on the calendar. Now it seems like almost every day is National fill-in-the-blank Day.

Disaster Recovery (DR) and Business Continuity (BC) practitioners are up for fun as much as the next person, so not to be left out of this trend, there are a couple of related items you should put on the calendar for the next time they roll around.

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Topics: Cybersecurity, Data Management, Business Continuity, Community Banks, User Centricity

A Fresh Take on Preparedness for the C-Suite and IT Managers

Posted by Eric Flick

Wed, Sep 12, 2018 @ 11:00 AM

 

September is National Preparedness Month. Historically, this month has been promoted to bring focus to readiness for natural disasters such as hurricanes, tornadoes, and flooding. As we head into the peak of the Atlantic hurricane season, wildfires and flash flooding have captured the headlines.

In today’s threat landscape, any financial institution (FI) likely has a higher probability of a cyber event than a naturally occurring disaster – so it’s no coincidence that October is National Cyber Security Awareness Month. As responsible C-Suite and IT representatives, we recognize our responsibility to our FI and our customers to be prepared for both!

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Topics: Credit Unions, Financial Institution, Compliance, Cybersecurity, Community Banks, FI Operations

Saving Your Data Means Saving Your Customers

Posted by Eric Flick

Wed, Apr 18, 2018 @ 11:00 AM

 

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Topics: Cybersecurity, Data Management, Business Continuity, User Centricity

Observations from the 2017 Atlantic Hurricane Season

Posted by Eric Flick

Wed, Dec 06, 2017 @ 11:00 AM

First and foremost, we at JHA know that many communities are still in recovery mode from the 2017 hurricane season, and that there is still a lot of hard work ahead. Our thoughts and well wishes remain with all of those impacted.

During hurricanes Harvey, Irma, and Maria, three key areas surfaced as points-of-interest: people, connectivity, and data.

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Topics: FI Operations

5 Signs that Your Disaster Recovery Program Is In Trouble

Posted by Eric Flick

Wed, Jun 07, 2017 @ 11:30 AM

Disaster Recovery (DR) is one of those topics that businesses, including financial institutions, don’t like to talk about with much of a recurring frequency, although recent events show that this topic should be discussed with much greater regularity. Here in my part of the country, there’s a series of TV commercials airing for a regional insurance company that provides auto, home, and life insurance. The 60-second commercials run through a flurry of activities in the character’s life, showing you just how much things can change over a couple of decades, and that hopefully, you have (or the character has) kept all insurance policies up-to-date to stay in sync with all of life’s happenings. And, it just so happens that this insurance company offers an annual review to make sure that their coverage is keeping up with your life.

For a lot of you, your DR program is viewed as insurance. In case something happens, there’s a program in place to bail you out when that bad thing happens. In today’s world, it’s really more of a question of when, not if, that bad thing will happen. (Ransomware, anyone?) But, is your insurance (DR program) potentially as outdated as an insurance policy that hasn’t been examined over the past decade?

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Topics: Data Management, Risk/Fraud

You Failed Your Disaster Recovery Test! Now What?

Posted by Eric Flick

Wed, Feb 15, 2017 @ 11:26 AM

Picture this: As you make preparations for your test, you decide what you want to test, you gather sample transaction and maintenance activities, and you grab a large capacity, secure USB device, and you start backing up all of data from your various platforms and applications that you’ll need for your test. You do this all at the same time, so that you know everything you need is nice and neat, well-coordinated, and all in one place.

While this all may sound great, and be eerily similar to what you’re doing – there’s a big problem here. Unfortunately each year, I see customers taking action that leads them to that first fatal step during their test that brings into question the likelihood of a successful recovery whenever they have an actual disaster.

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Topics: Data Management, Business Continuity

Improving Your Institution’s Readiness and Your Next IT Exam Results with One Simple Strategy

Posted by Eric Flick

Wed, Sep 28, 2016 @ 10:00 AM

Sounds too good to be true, doesn’t it? I promise, this isn’t one of those teaser or click-bait headlines just to draw you to something not really related to the topic. And, for those that know me, know that I deplore that strategy. In the case of this article, the title seemed very appropriate, both from a descriptive standpoint, and in an effort to entice both IT managers and executives to check out this simple strategy.

Ladies and gentlemen, I give you two words that could change your life: progressive testing. That is not intended to sound over dramatic, but for many of us, it is a dramatic shift in the way we approach our annual business continuity and disaster recovery testing.

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Topics: Cybersecurity, Business Continuity

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