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Danny Payne

As an experienced speaker and presenter, Danny Payne is the Sales and Strategic Alliances Manager of Payments products at ProfitStars. These duties include partnerships for the iPay Solutions and EPS group, along with Banno Mobile and SmartPay Biller Direct. He oversees day to day partner strategy which includes corporate sponsorship, product enhancement and education, and manages the business development of ProfitStars Biller Direct strategy. Payne has over 12 years of electronic payment experience in credit card, ACH, Biller Direct payment systems and consolidated bank bill pay services. He is a long time member of the NACHA CEBP, AFP, and is a member of the iPay Solutions Client Advisory Board. Payne served as VP of National Sales for iPay Technologies in 2007 and 2008. Before returning to iPay/ProfitStars he was the Director of Sales for SourceHOV, where he was responsible for developing the electronic billing and payment strategy for one of the largest print and mail bureaus in the United States. Prior to SourceHOV, Payne held executive sales leadership positions with ChoicePay and Fort Knox National Company.

Recent Posts

True Community in Financial Services

Posted by Danny Payne

Oct 3, 2018 11:00:00 AM

For those people that know me or follow me on social media … I am a long-time Cleveland sports fanatic. Outside of the 2016 NBA Championship by the Cleveland Cavaliers, it has been a life of suffering through some heartbreak and some bad teams. The team I love and give the most to is the Cleveland Browns. I am laughed at, the target of jokes, and often just asked, “Why?”

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Topics: Football, Community, Credit Unions, banks, relationships, small business, Customer Experience, consumer, customer satisfaction, Information Technology

Be a FinTech Contributor

Posted by Danny Payne

Jul 19, 2018 11:00:00 AM

I truly enjoy industry publications, posts (like this one), and participating in financial technology conferences. I actually wrote a “Strategically Speaking” post titled, The Value in FinTech Conferences, about the true value of participating in, and not just attending industry events. It’s great to sit out in the crowd, listen, learn, absorb, and move on. Isn’t that what most of us do? We get excited, agree with the points the speaker or panel are making, and go back to do the same thing we always did. 

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Topics: fintech, financial institution, banking, Financial Services Industry, Credit Unions

Give Me My Screen Time

Posted by Danny Payne

Jan 3, 2018 11:00:00 AM

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From Gen X to baby boomers, everyone is inundated with screen time. If it isn’t “on-demand” television, it’s “on-demand” devices. Smart TVs, phones, tablets, computers … they’re all designed to provide us with a new level of screen time. And you can find them everywhere: coffee shops, airports, doctors’ offices. News agencies and studies across the U.S. are calling this a screen time epidemic.

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Topics: Marketing

The Value in FinTech Conferences

Posted by Danny Payne

Jan 18, 2017 11:15:00 AM

At most FinTech companies, banks, and credit unions, the start of a new year means planning for conferences. And for some odd reason, there seem to be two groups of people when it comes to conferences and trade shows. It’s a love/hate relationship – you either fall on the side of seeing all the good in conferences or you think they’re complete wastes of time and resources.

I for one fall into the “love” category, and I’ve been this way since I started working in FinTech almost 15 years ago. The company I worked for was a small startup and we just started selling payments in the utilities marketplace. I was a new account rep and it was my first tradeshow. It was magical! I stood in a booth; people came up to me and asked questions about my product; and I talked to them about it. In 10 minutes I could present the value proposition and product differentiation, show a demo, and set a follow-up meeting. It was like speed dating for sales … and I loved it.

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Topics: Financial Services Industry, Customer Experience

The FinTech My Children Will Inherit

Posted by Danny Payne

Aug 24, 2016 10:00:00 AM

 

If we compare the advances it has made over the last 30 years, fintech has come a long way. My life’s story has seen the shift from the days of waiting in a long teller’s line after work to being able to transfers large sums of money in half a minute from the comfort of my home. Looking back, I often think to myself, “How will fintech evolve over the next 30 years? What will be the fintech that my children will inherit compared to all the technology that I grew up alongside?” To have an idea of where we’re going, we have to take a look from which we came.

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Topics: Customer Experience, Financial Services Industry

Millennials, or Generation Y-Not

Posted by Danny Payne

Mar 30, 2016 10:00:00 AM

What’s in a name?

Baby Boomers, Gen X, Gen Y or #Millennials. I am sure you are all used to hearing these names thrown around when describing our customer base - even more important, your customer base. I have to start by saying, I am not the expert on the generational gaps and age groups and/or where exactly I fall into this chronological order. So let’s take a step back and go beyond Wikipedia for some information. By the way, isn’t it frustrating that Wikipedia can’t just be a reliable source for everything? I mean, it’s all there with one click. Anyway, I digress…

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Topics: Marketing, Customer Experience

Mobile Banking - Big Business in Your Small Business

Posted by Danny Payne

Aug 31, 2015 1:54:03 PM

Last week my exterminator came by the house to do the monthly bug spray routine.  We always talk sports, kids, and whatever pest I should expect to see more of this time of year.  I’ve used the same local company for seven years and the same guy for the past two years.  There are no real surprises, he sprays and comes into my office with a bill and then he goes.  But this past week, there was a surprise.  All of the sudden, my bug guy was high tech!  He whipped out an iPad and asked me if wanted my bill electronic.  Did I fail to mention I live in Elizabethtown, KY?  While it is the home of iPay Solutions, and only miles away from the National Gold Repository, we are still considered “small town USA”.  Needless to say, I was impressed and excited to get my bill electronically.  He also offered me the ability to write my check while he was there and he would snap a picture of my payment or take my credit card payment in person.  I wasn’t prepared, so I said I would just pay the bill when I got it.  Within seconds I got my email bill with a link to pay online with my credit card.  No more writing and mailing checks and I get my points.  I work in the industry and this was still very cool.  In a short 15 minute encounter, I realized everything we are doing at ProfitStars is reaching past the bank/credit union consumer and being implemented at the small business.  Is small business the next big business?  I can see the large pizza chains allowing me to sign an electronic receipt of my credit card without paper, or allowing me to scan in my paper check, but the idea of my bug guy running his small business from his phone is amazing to me. 

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Topics: Mobile Banking, Small Business Market

The Ever Evolving World of Mobile Banking

Posted by Danny Payne

Aug 24, 2015 10:29:12 AM


I tend to shy away from dedicating a blog post to mobility.  But I can’t shy away from the fact that mobile is trending.  In a post I did last year, I wrote about internet banking, mobile banking, and everything in between.  I talked about the idea of tablets revolutionizing what we recognize as mobile banking.  So in this post, I will stay with that theme and also focus on why more people are using mobile and why people will keep using mobile.  And I promise I won’t overuse the word innovation or innovative while I try to describe the ever evolving world of mobile banking.

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Topics: Payments, Mobile Banking

The Do's and Don'ts of Online Bill Pay

Posted by Danny Payne

Aug 24, 2015 10:26:33 AM


Bill pay means so many things to so many people.  My parents set up their mortgage payment (online) to draft from their account on a monthly basis, and as a result, they now feel they have entered the world of “online payments.”  Based on my 12 years of experience in online payments, I may slightly disagree with that, but to be honest, even I think it counts. 

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Topics: Payments, Online Bill Pay

Internet Banking to Mobile Banking … and Somewhere in Between

Posted by Danny Payne

Aug 24, 2015 10:17:23 AM


I am extremely fortunate because I get the opportunity to work with many successful financial technology companies that provide core, Internet, and mobile banking solutions and resources to companies and people like you. Recently, I have seen a true convergence of technology.  And as companies are driving towards the “mobile age”, I am seeing the technology requests fall somewhere in between. 

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Topics: Financial Services Industry, Payments

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