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Exploring the Natural Evolution of Commercial Lines of Credit

Posted by Paul McCulloch

Fri, Sep 06, 2019 @ 11:00 AM

The commercial line of credit is evolving, for two reasons. First, because it’s time. Second, because it can. The current expansion of the U.S. economy has now become the longest in our history. As we move further into the economic cycle and a period of slower growth, it will become necessary for financial institutions to more closely monitor the condition of their business clients as well as their primary sources of repayment. Fortunately, this is coming at a time when the evolution of financial technology and data analysis has opened the door to affordable and efficient methods of doing just that. This opportunity has begun to be realized as big data organizations start merging their technology with commercial loan monitoring systems.

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Topics: Commercial Lending, Risk/Fraud, Data and Analytics

When It Comes to Resiliency, Can You Handle The Truth?

Posted by Eric Flick

Wed, Sep 04, 2019 @ 11:00 AM

I love movies. One of my favorites is A Few Good Men starring Jack Nicholson and Tom Cruise. In the movie’s climactic scene, Cruise, a military lawyer, demands the truth from Nicholson’s Col. Jessup character. In what has become one of Nicholson’s most famous movie lines, he intensely blurts out, “you can’t handle the truth!” In my 30+ years of working with technology, most of it around the financial services industry, I often find this statement bouncing around in the back of my mind as I’m talking with IT professionals.

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Topics: Financial Institution, Information Security, Future Ready, Risk/Fraud

Better than Before: How to Make Digital Banking More Personal & Meaningful than Banking in the Branch … By Leveraging Your People in the Branch

Posted by Lee Wetherington

Wed, Aug 28, 2019 @ 11:00 AM

I’m tired.

We just moved, and I grossly underestimated the work involved.

I had prepared for the pain of packing, loading, unloading, and unpacking everything we own; but I hadn’t accounted for the real work of establishing new relationships for everything we need. Things like utilities, Internet, garbage pickup, grocery store, dry cleaners, dentist, dermatologist, pharmacist, eye doctor, doctor doctor (sic), barber, hair stylist, manicurist, pedicurist – don’t judge, I require a lot of pruning to be presentable.

But what about a new financial institution? Do we really need one?

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Topics: Digital and Community Banking, Digital, Community Banks, Future Ready, Modern Membership

Five Ways Lenders Can Grow Portfolios During Slower Economic Cycles

Posted by Patrick True

Fri, Aug 23, 2019 @ 07:30 AM

Throughout much of 2019, the economic debate has been whether the US economy would enter a recession in the next year or two. In the short term, it appears that the economy keeps moving along, albeit more slowly in some industry sectors. Most economists are predicting slower GDP growth in 2020 than the previous 2 – 3 years. That brings challenges for commercial lenders that wish to grow their loan portfolios during the next twelve months. But there are strategies that can be deployed to nurture growth in any economic cycle. Here are five methods that should be considered when attempting to grow your portfolio, even as the current cycle begins to slow.

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Topics: New & Trending, Commercial Lending, Credit Unions, Community Banks

Why Openness Is Critical to the Future of Banking

Posted by Stacey Zengel

Wed, Aug 21, 2019 @ 11:00 AM

As someone who reads this blog and follows the industry, you’ve likely heard a lot of talk about open banking recently. Headlines with references to “Open APIs” and “Shared Data” continue to appear in inboxes and popular topics with industry reports.

We know that in today’s market, consumers don’t compare financial institutions (FIs) so much as they compare experiences. As we speak, tech behemoths like Google and Amazon continue to take an innovative approach to customer engagement and expansion. A Celent report even notes that Amazon has been recently negotiating with big banks to launch a checking account, and the company has also formed a mortgage lending unit.*

Consumers clearly want freedom, flexibility, and choice. And it naturally follows that the FIs that will thrive in the future will be those that demand an open platform that is focused on optimizing the end-user experience for today’s consumers.

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Topics: Information Security, Community Banks, FI Operations, Future Ready

The Five Keys to Designing an Ideal Software User Experience

Posted by Mark Messick

Fri, Aug 09, 2019 @ 07:30 AM

At some point during our careers, most of us have had experiences working with both good and bad software systems. While it’s sometimes difficult to pinpoint exactly what determines your satisfaction level with a system, one thing is certain: You know a good one when you use it. But what is it that separates great design from poor design? When designing software for your organization, or evaluating the purchase of a third-party system, what are the key factors to consider? In all systems, no matter what industry they are meant to serve, there are five key steps to consider during the design phase of the project.

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Topics: Commercial Lending, User Centricity

Aggressive Competition for Core Deposits

Posted by Craig Laures

Wed, Aug 07, 2019 @ 11:00 AM

From January 1, 2019 through June 30, 2019 I’ve enjoyed meeting face to face with 172 community financial institution (FI) executives and managers representing 91 FIs. These FIs are diverse with total assets ranging from $31 million to $2.15 billion, various charters and specialties. These FIs are found in the smallest communities as well as large metropolitan markets and every size community in between. We discuss, in varying levels of detail, their objectives, initiatives, and projects important to the FI’s success. While each conversation is unique, the struggle to sustainably grow deposits seems to rise to the top as one of the most pressing issues during the past six months.

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Topics: Commercial Lending, Credit Unions, Community Banks

Data Protection Regulation and the Impact on Vendor Management

Posted by Jenny Roland-Vlach | Compliance Analyst, Advanced | CISM

Wed, Jul 31, 2019 @ 11:00 AM

General Data Protection Regulation (GDPR)

The General Data Protection Regulation (GDPR) has been an intimidating new reality for numerous organizations. And for good reason. For many organizations, GDPR represents an entire shift in privacy culture. For financial institutions (FIs) who process the personal data of data subjects residing in the European Union (EU), GDPR pushes them beyond what was already required by the Gramm-Leach-Bliley Act (GLBA). Much more is now required in how data is obtained, stored and processed, and even destroyed.

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Topics: Compliance, Community Banks, Data and Analytics

Four Lessons We Can Learn from Online Lenders

Posted by Patrick True

Fri, Jul 26, 2019 @ 07:45 AM

Each year, the New York Federal Reserve releases a valuable survey that sheds light on the mindset of business owners and their borrowing preferences. Surveys conducted in the past three years point specifically to both the challenges and opportunities community-based lending institutions have in competing with non-chartered online lenders. Here are the key takeaways from the 2019 survey.

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Topics: Commercial Lending, Digital

How Bad Is It?

Posted by Brynn Ammon

Sat, Jul 20, 2019 @ 12:00 PM

If you’ve ever been given bad news by a doctor, chances are your first question was, “How bad is it?” You wanted to know where you stood among the rest of the people in your bad situation. Are you going to die? Are you going to be in the hospital? Will it be painful? Will it require surgery? Will it require major life changes? Is treatment going to be expensive? All those questions and more run through your mind in a fraction of a moment.

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Topics: Credit Unions, Compliance, Community Banks

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