JHA_HeaderImage_Blog_v2.png

Leveraging Digital Lending Technology to Create Stronger Client Relationships

Posted by Gary Lewis

Fri, Jul 12, 2019 @ 08:26 AM

While it’s relatively easy to prove that new lending technology can create operational efficiencies, you may not feel that it can make relationships stronger. In fact, some people feel exactly the opposite. Many lenders have resisted technological advancement associated with loan origination and underwriting, fearing that they will negatively impact the face-to-face experiences lenders have with clients. Most of us have been conditioned to think that technology simply produces gains in efficiency that help organizations save time and make more money. Up until this point, it has been about the ROI.

Read More

Topics: Commercial Lending, relationships, technology, Lending, digital, borrowers

A Well-Thought-Out Communication Strategy Can Prevent Customers From Ghosting You

Posted by Patty Moore

Wed, Jul 10, 2019 @ 03:21 PM

Communication Strategy and your customers

“Ghosting” – if you’re not familiar with the term – is when someone you’re in a relationship with stops communicating with you, leaving without a trace.

Read More

Topics: Customer Experience, customer satisfaction, communication, strategy

Enjoy The Fireworks (While They Last)

Posted by Joe Rezac

Wed, Jul 03, 2019 @ 07:29 AM

Tomorrow will be our country’s 243rd birthday as an independent nation. During the celebration, hopefully all of you get a chance to enjoy some good company and good barbeque. There is also another milestone that we could hit later this month, although I’m not aware of any firework displays or parades happening for it. If the current US economic expansion lasts through July 2019, it will be the longest expansion in the country’s history – a period of 10 years and counting. This milestone is also worth celebrating!

Read More

Topics: financial institution, banking, Independence day, fireworks

Best-In-Class Series, Part Four - Portfolio Management

Posted by Kristin Zell

Fri, Jun 28, 2019 @ 06:52 AM

Portfolio management should not only be about using data analytics to monitor risk, but also as a tool to fuel portfolio growth.

Read More

Topics: Commercial Lending, automation, Lending, loan origination, portfolio management, growth

Digital Banking vs Digital Experience

Posted by Danny Payne

Wed, Jun 26, 2019 @ 11:05 AM

OK … let me begin by identifying myself. I am half Gen X and half Millennial in my habits. Let’s just say borderline on the age. Yes, I am that guy. I am notorious for downloading the app for every restaurant, gas station, movie theatre, hotel, airline, etc. And yes, I have an app for each of my credit cards and my bank. I like to see how a company represents itself digitally. Additionally, I can often earn points with my purchase, get things cheaper, and sometimes, even get them for free.

Read More

Topics: Mobile Banking, banking, digital banking, digital

Innovation on Tap at FinovateSpring 2019

Posted by Nicole Harper

Wed, Jun 19, 2019 @ 11:01 AM

Innovation on Tap

Tapping the Fintech Community at FinovateSpring 2019

The city by the bay welcomed FinovateSpring in May at San Francisco’s Hilton Union Square. Innovation was on tap with 60 fintech demos, presentations from industry thought-leaders, strategy roundtables, and more. The Finovate conference series continues to be where you can see the future of fintech first.

Read More

Topics: fintech, Data, innovation

Best-In-Class Series, Part Three - Creating Sales Champions

Posted by Richard Owens

Fri, Jun 14, 2019 @ 07:00 AM

There is an art to creating a sales culture within your organization. When done well, you create a cohesive team that transcends the efforts of individuals, where each is motivated by and through the success of the others. In the field of commercial lending, there are some unique challenges when building your team.

Read More

Topics: Commercial Lending, sales, sales strategies, recruiting, commercial lenders

Why Backup is a Critical Part of Your Cybersecurity Strategy

Posted by Eric Flick

Wed, Jun 05, 2019 @ 11:05 AM

It is often overlooked, but it is important to note that backup is a critical part of your cybersecurity strategy. What does backup have to do with your cybersecurity strategy? Backup is a back-office process. Cybersecurity is a frontline approach.

Although there are several frontline and defensive-minded approaches that are more critical than backup, backup is often overlooked. It’s an important part of your multi-layered approach to cyber readiness.

Read More

Topics: banking, Data, Cybersecurity

Best-In-Class Series, Part Two - Hiring Commercial Lenders

Posted by Gary Lewis

Fri, May 31, 2019 @ 07:00 AM

Of all the challenges facing financial institutions today, competition for commercial lenders ranks among the highest. The issue has been addressed in multiple articles, most notably the 2016 Bank Director magazine study indicating that the recruitment of loan officers was the number one issue for 40% of CEOs.

Read More

Topics: Commercial Lending, operations, digital, work-life balance, recruiting, commercial lenders

Budgets are Like Battle Plans

Posted by Jerry Boebel

Wed, May 29, 2019 @ 10:30 AM

Improvise, Adapt, and Overcome

“No plan survives contact with the enemy.” This military axiom has been credited to famous generals from Napoleon Bonaparte to the more contemporary hero, Colin Powell. Your CFO was probably heard muttering similar sentiments right around the end of the first fiscal quarter after none of the expected Federal Reserve rate increases materialized.

Read More

Topics: banking, Budgeting, revenue, memorial day

Subscribe to Email Updates

Recent Posts

Categories

see all