Capabilities

Consumer Lending

Meeting the digital expectations of customers and members is a necessity in today’s lending environment. This has become even more apparent since the COVID-19 pandemic restricted access to the traditional branch channel associated with loan servicing.

Financial technology should strengthen human interaction during the loan process, automating redundant tasks and streamlining workflows. When done right, it creates happier employees and satisfied consumers.

With Jack Henry Consumer Loans^™, you’ll gain everything your institution needs to service modern borrowers with an up-to-date, relevant, fully integrated solution with a common, fresh UI that improves the experience for borrowers and lenders.

Solutions & Insights

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• Blog Post: The Universal Remote of Lending – By Susan Griffin

Commercial Lending

Small businesses are the backbone of our communities, representing 44% of US economic activity and create two-thirds of net new jobs. They have long been underserved and need loan guidance and assistance now more than ever. An almost unprecedented demand for working capital is expected over the next 12-months, and banks and credit unions must prepare today to serve their communities. A flexible, digital commercial lending system can provide borrowers the things they want most from their lending institution: options, simplicity, and speed.

With Jack Henry Commercial Loans^™, you’ll gain a fully automated digital lending solution to service your borrowers from a remote environment 24/7, offering commercial loan analysis, underwriting, review, and management. It streamlines and standardizes the analysis process while controlling risk. Designed for ease of use, maximum flexibility, and easy access to all the information needed to make an informed credit risk decision.

Solutions & Insights

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• Blog Post: The Five C's of Credit May Never be the Same – By Patrick True

Marketplace Lending

The current annual loan trading volume in the U.S. is $500B - $1 trillion, involving approximately 20,000 institutions and brokered entirely through personal networks by phone. This system for loan trading, selling, and participation hasn’t changed for decades.

With the new Jack Henry Loan Marketplace^SM, you can now buy, sell, and participate loans utilizing a fully digital experience that’s at your fingertips 24/7, helping you respond to a credit crises by placing deals in the market that can be absorbed by others. You’re also able to sell better-performing assets while still receiving fair market prices for them.

Solutions & Insights

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• Blog Post: New Ways to Manage Loan Portfolios and Sales in a Turbulent Market – By Pavleen Thukral, Stackfolio

Commercial Finance

Industries most impacted by the economic shutdowns will need injections of both long- and short-term capital to restart and begin growing again. As a result, the industry is likely to experience increased demand for commercial finance. Accounts receivable (AR) financing and factoring have a long history of helping businesses get off the ground, improve their portfolios, and weather challenging times.

With Jack Henry Commercial Finance, banks, credit unions, and alternative lenders with diverse portfolios are better positioned to survive a crisis because their exposure to just one industry is lessened. You can support small-to-medium-sized business utilizing a financing program with a long history of lasting, positive, and profitable relationships – including the advanced monitoring and controls needed to effectively manage risk and expand your commercial finance portfolio.

Solutions & Insights

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• Blog Post: 7 Alternatives to Traditional Loans That Can Help Finance a Small Business – By Catherine Killam

Customizations

As the financial world continues to operate at a rapid pace, it is critical to enhance your lending approach with value-added customizations that can support your institution’s unique needs.

With Jack Henry Lending, you can choose from a variety of enhancements designed to help you create even stronger relationships with modern borrowers. These complementary tools provide an extra layer of risk mitigation and include options to support your efforts while lending into a specific vertical, managing your portfolio, extra monitoring, or verifying documentation.

Solutions & Insights

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• Blog Post: Operating at Your Best While Preparing for the Worst – By Tom Durrenberger, HubTran