Al is a seasoned industry professional with over 35 years in the financial services arena. He began his employment at JHA in 1999. Al is a graduate of the University of New Hampshire with a degree in Business Administration. He and his wife live in Manchester, New Hampshire and have two sons. Al likes to spend his free time reading and golfing.
Allen Eaves, Jr., is a Product Management Manager for ProfitStars' Gladiator Technology.
B.J. Hall is a Regional Sales Executive at Jack Henry. He has been with the company since 2019 and has nearly 20 years of experience in the financial services industry with further background in professional and consulting services, credit analysis, commercial workflow processes, document processing, and project management.
Barbara Vega is a Product Manager for Enterprise Payment Solutions.
Bill Kirsten joined ProfitStars in 2012 and serves as a Senior Advisor. Bill has previously served as a chief financial officer for three community banks, and as president of a community bank. His specialties include asset/liability management, interest rate risk, liquidity management, financial and regulatory reporting, capital management, and budgeting. As a CFO and consultant, Bill has participated in several de novo bank formations. Additionally, he has coordinated several capital transactions including common stock, trust-preferred subordinated debt, and merger and acquisitions. Bill is a graduate of Lawrence Technological University in Southfield, Michigan, with a Bachelor’s degree in Business Administration with an emphasis in finance.
Bill Roen is a Regional Sales Manager for the Lending Solutions Division of ProfitStars and has been working in the commercial lending field for the last 14 years.
Brad Dahlman is the Product Manager for the Relationship Profitability Management (RPM) application. In this role he provides product direction and directly overseas all aspects of product delivery. He often speaks to clients and prospects and those in the financial services community about the importance and uses for Relationship Profitability. The combination of his previous experiences helps him bring "real world" applications into the use of Relationship Profitability.
Brandon is a Product Manager for ProfitStars, a Jack Henry Company, for the Financial Performance Suite group with a focus on the financial analysis & reporting, budgeting, and asset/liability management applications.
Brian Sneed is a Manager and Software Enginer for Enterprise Conversion Solutions from ProfitStars.
For the last 16 years Brynn Ammon has worked with six different credit unions and three different vendors, giving her a unique perspective on how to grow a credit union in a variety of environments and cultures. Brynn has worked with three different core platforms (Fiserv Datasafe, Summit and Symitar) and a wide variety of third party solutions that support credit union growth.
Catherine Elstner is the Marketing Director for iPay.
Catherine Killam is the Product Specialist for FactorSoft. She has a background in mobile banking software, and is currently honing her skills in home maintenance and renovation.
Charles McGeehan is the LendingNetwork® Director of Sales. As a part of the ProfitStars® Lending Solutions suite of products, the LendingNetwork® provides alternative options for commercial borrowers that are turned-down or turned-away by their financial institution (FI). Since 2002, our partners have relied upon this solution to deliver lending options to their clients when traditional financing isn’t successful.
Cheryl Wondrash is a Senior Operations Manager for ProfitStars' Relationship Profitability Manager (RPM).
Chris Coble is a Sales Executive for Enterprise Conversion Solutions for ProfitStars.
Craig Laures is an Account Executive on the ProfitStars' Account Management team.
As an experienced speaker and presenter, Danny Payne is the Sales and Strategic Alliances Manager of Payments products at ProfitStars. These duties include partnerships for the iPay Solutions and EPS group, along with Banno Mobile and SmartPay Biller Direct. He oversees day to day partner strategy which includes corporate sponsorship, product enhancement and education, and manages the business development of ProfitStars Biller Direct strategy. Payne has over 12 years of electronic payment experience in credit card, ACH, Biller Direct payment systems and consolidated bank bill pay services. He is a long time member of the NACHA CEBP, AFP, and is a member of the iPay Solutions Client Advisory Board.
Darlene Stoltz is a Sales Executive for ProfitStars’ Enterprise Conversion Solutions (ECS) group covering Wisconsin, Michigan, Iowa, Illinois, Missouri, Kentucky and Tennessee. Darlene has nineteen years of experience in the financial imaging industry, twelve of those with Jack Henry & Associates, ProfitStars Division in the ECS group. Darlene has worked with more than half of the top fifty financial institutions concerning media conversions. Darlene’s expertise of timeline management during core and data platform migrations as well as experience with virtually every imaging platform that has been used in the financial industry makes her an expert.
David Foss began his career in 1985 at NCR as a Systems Engineer installing and supporting core and ancillary banking solutions. He joined Advanced Computer Systems (ACS) in 1989 as a Sales Manager marketing banking solutions to community banks in the upper Midwest. In 1993, Foss left community banking to become BancTec’s Vice President of Professional Services and later Vice President of Operations managing large remittance processing solutions. He became Vice President of Sales for community banking at BancTec in 1997. In 1999 Foss arranged the sale of BancTec’s financial solutions division to Jack Henry & Associates, Inc., joining the company at that time. From 1999 to the inception of the ProfitStars brand in 2003, he served a dual role as President of the Open Systems group and a General Manager of the Complementary Solutions group. He was named President of ProfitStars in 2004, President of Jack Henry and Associates in 2014, and CEO in 2016. Foss has a degree in Computer Science from Minnesota State University. He has two grown sons and lives in Dallas, Texas with his wife and youngest son.
Eric Flick is the Director of Disaster Recovery for Jack Henry & Associates’ Centurion solution group. Eric is responsible for designing... additional information in one line
Eric Wilson is a Manager of Research & Development for Jack Henry & Associates' Enterprise Processing Solutions.
Gary is the co-Director of Lending Sales for ProfitStars. He has twenty-two years of commercial lending experience in executive banking positions with both national and community banks.
Hannah Day is a Strategic Initiatives Analyst covering digital banking, fraud & security, and an assortment of other Jack Henry businesses. She joined Jack Henry & Associates in 2017, bringing 15 years' experience in the financial services industry. Prior to joining Jack Henry, Hannah served in an executive role providing education programming and resources to community banks in the West. Her experience also includes public speaking, electronic banking services, product management, strategic planning, training, cybersecurity and compliance
Hayley Turpen is currently a Senior Technical Business Analyst with Symitar’s Card Services. At the time of her blog publications she was an industry analyst with Jack Henry & Associates’ (JHA) Strategic Initiatives Group (SIG) covering digital channels, fraud & security, imaging and CRM. SIG provides an independent perspective of the banking and payments industry to JHA management. She joined JHA in 2001 as part of the NetTeller team where she spent the first 6 years of her 15 at JHA. Hayley’s experience prior to JHA includes work at a community bank as part of the front office staff as well as starting up the internet banking department.
Jason Mayhall is the Senior Operations Manager for Enterprise Conversions Solutions, a ProfitStars solution. He is responsible for overseeing data conversions products along with data hosting in multiple Enterprise Content Management systems for over 400 types of legacy data systems. With more than 20 years of experience in the financial industry and more than 15 years in data conversions, Jason has extensive knowledge of all aspects of data conversions and Enterprise Content Management projects. As an industry expert, he skillfully guides clients through successful conversion solutions.
Jennie Ebbing is a Senior Technical Product Manager for Jack Henry & Associates' Enterprise Payment Solutions.
Jennifer works in the Strategic Initiatives Group at Jack Henry & Associates. In her current role as a Strategic Initiatives Analyst, she focuses on the payments and analytics space. This emphasis includes working as an industry expert in the fields of online and mobile payments, as well as card and digital channel technologies. Jennifer works internally to act as the liaison between product and executive teams to recommend product enhancements, vendor partnerships, and marketing initiatives. She also works with industry analysts to research and forecast digital banking and electronic payment trends. She possesses over 20 years of experience in the financial services industry, working for a large regional financial institution and two of the top financial service solutions providers in the U.S. Her focus includes strategy, product development, marketing and management.
Jennifer Roland-Vlach is a Compliance Analyst for Gladiator Compliance Services.
Jeremy Taylor is a Manager and Network Engineer for Matrix.
As a Consulting Services Senior Manager for ProfitStars®, Jerry is responsible for the design and delivery of all ALM consulting and client support for over 1,900 banks and credit unions. Jerry has 24 years of broad banking experience that includes retail banking, mortgage insurance, and fixed
Jerry Federico is a National Product Sales Manager for Jack Henry & Associates.
Jody Brown is an Account Executive with Jack Henry Lending. For almost 5 years, Jody has partnered with his banks to provide lending solutions to commercial customers. An Oklahoma State University graduate, he resides in Bixby, OK with his wife and two sons. Jody enjoys spending time with family and friends, and golfing is his favorite hobby.
Joseph joined ProfitStars in 2006 with over 9 years of banking experience. He held various positions including Loan Officer, Mortgage Specialist, and Personal Banker. Through these positions, he performed underwriting analysis of residential and commercial properties, as well as developed new product lines, pricing strategies, and marketing strategies.
Joseph manages the ALM Professional Services group, which includes both the ALM reporting service bureau and model validation services. In his current role, he has written blogs about common sense approaches to deposit retention analysis and developed an internal rate correlation program. Joseph holds a Bachelors of Science degree in Mathematics from the University of Nebraska-Lincoln and a Masters in Business Administration from Creighton University in Omaha, Nebraska.
Jon Kozlowski is a Business Consultant for ProfitStars' Margin Maximizer Client Services.
Jonathan is the Senior Product Manager responsible for Lending functionality inside the Episys core. Prior to joining Jack Henry & Associates, Jonathan was Senior Vice President/Chief Lending Officer at UT Federal Credit Union in Knoxville, TN where he and the credit union won multiple awards for innovation. Earlier in his career, he was a commercial lender with a regional bank where he was party to over $500M in commercial loans. Jonathan has a startup background as an advisor, founder and investor.
Celebrated 14 years with JHA in 2015 and has 10 years of community banking experience. She has been hosting Educational Risk Mitigation Seminars for FI’s from coast to coast encouraging community bankers to engage in conversations with their peer banks and vendors about how best to mitigate risks within their own institutions.
Kathleen Garvey is an account executive for Symitar.
Katie Bennett is technical writer with the Jack Henry and Associates' Enterprise Content Services department, which provides software documentation and other content for JHA product teams. After graduating with a master's degree in writing, she joined JHA in 2014 and has been working with the Banno product team to provide documentation for their mobile and enterprise products ever since. When she isn't creating documentation, she enjoys reading, writing fiction, and spending time with her husband and son.
Ken Summar is the Director of Risk Management for the ProfitStars Lending Solutions division. He manages a nationwide risk management consulting team consisting of former bank presidents and senior lenders. They provide expertise to FI executives on accounts receivable financing and working capital lending with a focus on strategic direction, lending/credit performance, and profitability. Ken is a thirty year veteran of the banking and financial services industry. He began his career in the mid-1980s as a Management Trainee at First American National Bank in Nashville, TN. Ken worked in consumer and small business lending early in his career then transitioned into commercial and corporate lending. He is a graduate of Middle Tennessee State University and holds an MBA from the University of Kentucky. He is also a Summa Cum Laude graduate of the Barret School of Banking in Memphis, TN. Ken, his wife Lynn and their two children live in Middle Tennessee.
Keri Crane is an Advisory Technical Product Manager for JHA Card Processing Solutions. Keri has been part of JHA Card Processing Solutions™ since 2006. She has held positions in sales, customer relations, business analysis, and most recently in product management. She’s passionate about emerging payment trends and card fraud mitigation. A recognized speaker at regional and national conferences. She’s a contributing member of the US Payments Forum and Secure Technology Alliance. Prior to coming to JHA, Keri worked at Fiserv and held management positions in the areas of credit union core software design and business alliances. She started her career at Deluxe Corporation in the check printing division where she held several management positions over the course of twelve years. Keri has a degree in Psychology from California State University, Northridge.
Kevin Moland is Director of Product Strategy for the Enterprise Payment Solutions division of Jack Henry and Associates, where he brings to bear more than three decades of experience designing online and mobile financial solutions. Since joining the financial software industry in the early 1990’s, Kevin has been a key player in the digital services revolution, providing product direction and design oversight for some of the nation’s premier online banking and commercial payments vendors. Kevin’s informal style, engaging wit and keen story-telling skills make him a sought-after speaker and teacher at conferences, user group meetings, and banking schools.
Kristin Halvin is an award-winning speaker through Toastmasters International® ...
Kristin Zell has more than 15 years of financial services industry experience. She obtained her bachelor's in Marketing and Public Relations from Illinois State University and continued her education to receive her MBA with an emphasis in Sales and Marketing from Northern Illinois University. Her career with JHA began in 2015 after spending nearly fifteen years working for community banks using JHA products. Kristin lives in Chicago, Illinois with her husband. They have two boys. Outside of work, she enjoys sports and the outdoors with her family, fitness activities, and reading.
Lee Wetherington is Director of Strategic Insight for Jack Henry & Associates® (JKHY: NASDAQ). Lee directs the development of actionable insight and strategy for the financial services industry at large. To this end, he creates programs, presentations, and articles designed to orient and educate financial executives on the trends and implications of new technologies. He routinely delivers keynotes and forecasts nationwide focusing upon opportunities and challenges in fintech, payments and digital banking, and he is widely renowned for his unique style of delivery. Find out more about Lee by visiting https://discover.jackhenry.com/lee-wetherington.
Lesley Karstens is the Manager of Sales Operations for ProfitStars' ProfitSTAR suite.
Lynn is a seasoned industry professional with over 25 years in the financial services arena. She began her employment at JHA in 2015. Lynn is a graduate of Faulkner University of Alabama with a degree in Business Administration. She and her husband live in Saint Augustine, Florida, with their blended family. Lynn likes to spend her free time traveling and enjoying time with family and friends.
Mark Messick, is the Director of ProfitStars’ LendingNetwork. As a part of the Lending Solutions suite of products, the LendingNetwork provides alternative options for loan requests that financial institutions cannot or will not approve. Prior to taking over the LendingNetwork in 2008, Mark worked directly with business owners as a trusted advisor to find working capital solutions through community-based financial institutions across the country. Mark began his career in finance and banking in 1993 with Union Planters Bank. Mark, his wife Alicia, and their five children call Nashville, Tennessee home.
Matthew has over 10 years of industry experience and began his career with JHA in 2017. Mat graduated from Georgia Southern University with a degree in Finance. Prior to joining JHA, Matthew worked in financial institutions serving in diverse areas, from Investments to Retail Banking. In his most recent position he worked in Commercial Lending roles, using and perfecting digital platforms with both regional and national footprints. Matthew lives in Suwanee, Georgia with his wife and two daughters. When he is not working, he is an avid boater and enjoys college football.
Milton King is a Sales Operations Manager for ISA Sales at Jack Henry & Associates.
Molly Mantei is a technical writer with the Jack Henry and Associates' Enterprise Content Services department, which provides software documentation and other content for JHA product teams. After graduating from Missouri State University with a degree in professional writing, she interned with JHA and then spent two years as an Applications Trainer with the Internet Solutions team. She now writes and maintains documentation for the Internet Solutions team’s NetTeller product and complimentary online banking products. When she isn't writing documentation, she enjoys practicing yoga, reading contemporary books, and spending time with her husband.
Nicole Harper is a Sr. Strategic Initiatives Analyst covering the credit union industry and the fintech landscape as part of Jack Henry & Associates’ Strategic Initiatives Group. The Strategic Initiatives Group is a corporate analyst team that provides competitive and strategic insights and vendor partner recommendations to senior management of the company. Nicole joined Jack Henry & Associates in 2017 bringing over 15 years of marketing and research experience in the financial services industry. Her prior work experience includes serving in senior marketing management roles for large credit unions with community, military, and state employee fields of membership and providing advisory services for leading financial services providers in the U.S. such as LifeLock and Intuit.
Patrick True is Risk Manager, Lending Solutions Division. Patrick is a 25 year veteran of the financial industry. He started his career with Commerce Union Bank in 1986 as a commercial lending officer. As Commerce Union eventually became Bank of America, Pat managed portfolios up to $100 million dollars as well as central underwriting functions for the bank’s Tennessee small business and SBA lending units. He is a graduate of Belmont University with a master’s degree from Middle Tennessee State University. Pat began his current position in 1995 and now serves as a Risk Manager for ProfitStars’ commercial lending solutions. He is the author of numerous banking journal articles as well as a motivational book recalling eight years he worked as a riverboat pilot on the Cumberland River prior to his banking career.
After a 25 year career as a credit union executive, Patty Moore joined the Symitar Solutions team in 2008 as a business consultant.
Paul McCulloch is a Solution Specialist Manager for Lending Solutions, charged with growing professional services across and beyond the Commercial Lending Center Suite™.
Peggy is a Senior Level Marketing Specialist for ProfitStars. With more than 20 years of marketing and graphic design experience under her belt, Peggy offers a unique, hybrid approach to marketing that blends writing, design, and business acumen.
Penny Webb is a Product Manager for Enterprise Payment Solutions from Jack Henry & Associates.
Pete Major is a Senior Manager in our Symitar Implementations department. He began with Jack Henry in 2002, where he has served in numerous roles in over 30 core conversion, merger and post-implementation projects. He is considered an Episys subject matter expert and has led several development projects as a Senior Product Manager. In 2013, Pete was a recipient of the prestigious Jack Henry CEO’s Award for his role in supporting our sales organization. He started his career in financial services with Bank of America in 1996, working in several branches in Northern and Southern California. He holds a Bachelors in Business Administration and Information Systems from San Diego State University and an MBA from the Rady School of Management at University of California, San Diego.
Ray Kline is a Sales Engineer for Galdiator.
Renee joined ProfitStars in February 2017 after a 21 year banking career most recently serving as Vice President of Loan Operations. She has managed loan operations and document imaging, has been a credit analyst, teller and trainer. She is proud to have helped grow her $500M institution to over $4B, both organically and through several acquisitions. Renee received her bachelor’s degree magna cum laude in Business Administration with a minor in Quantitative Analysis from Missouri State University. She currently resides in Springfield, Missouri with her husband, two daughters and two step-daughters. She loves traveling and frequently changes her hobbies.
Rich is an experienced executive with 25 years of experience across all facets of the payments industry, specializing in analytics, operations, commerce development, chargebacks, rules, strategic operations, account management, and implementation delivery. He is responsible for Jack Henry & Associates’ Brand Networks team within the JHA Card Processing Solutions™ (CPS) group. This group is responsible for managing the business and technical relationships with the leading payment Global Brands and key domestic regional networks; managing on-going industry release management and development & implementation of portfolio growth initiatives for CPS clients. When not working, you can find Rich somewhere in the world traveling with his wife, enjoying the diversity of cultures or at home tinkering in his garden and making homemade wine with his two sons.
Richard Owens is a Regional Sales Executive for our ProfitStars Lending Solutions division. He has more than 20 years of experience working for and with both national and community banks.
Richie Dodgen is a Technical Product Manager for Development at Jack Henry Banking.
Rob Fantaski is a Product Manager for Biller Direct.
Robert J. Hudecek is the Senior Technical Product Manager for ProfitStars RemitPlus, providing intuitive and scalable remittance / lockbox item processing software for output to virtually any customer information system. Robert holds a Bachelors of Science degree from Southern Illinois University’s Aviation Management program and has logged over 2,500 flight hours in both general aviation and corporate aircraft. Robert has been a featured presenter at conferences, seminars, and industry meetings for community and tier one financial institutions alike. For 15 years, Robert has been a key resource for banks, credit unions, and commercial entities to enhance their back office item processing capabilities and operations profitability.
Sebastian is responsible for the business development of the Gladiator and Financial Crimes Solutions. His teams empower financial institutions to mitigate cybersecurity risk, increase their operational efficiencies, control IT expenditures, and ultimately protect their reputations.
Stacey Zengel is the President of Jack Henry Banking.
Stephen Gilmour is a Compliance and Security Program Manager for Symitar's Episys.
Susan is Strategic Initiatives Analyst with Jack Henry & Associates’ (JHA) Strategic Initiatives Group (SIG) covering banking core systems and lending. She joined JHA in 2003 with over 15 years of experience in the financial technology industry. SIG provides an independent perspective of the banking and payments industry to JHA management.
Terry Renoux is the Group President of ProfitStars Lending Solutions
Tiffany Haynes has been with Jack Henry & Associates since 2002 and has more than ten years of experience in the project management and Human Resource industry. As the General Manager of Human Resources and Payroll, she has the opportunity to help evolve the organization, provide organizational and team guidance, and share inspiring knowledge within the talent acquisition, learning and development, and talent management/leadership space. Tiffany holds a Bachelor of Science in Management and MBA from Missouri State University, is a certified Senior Professional in Human Resources (SPHR), Project Management Professional (PMP), and Professional Scrum Master. When she’s not working, Tiffany enjoys living life with her husband and three young boys.
Tom Williams is the Business Continuity/Disaster Recovery Strategy Manager for Centurion Disaster Recovery®, a division of Jack Henry & Associates, Inc.® (JHA). Tom joined Centurion in 2000 to establish a business continuity consulting practice, a project which consisted of building and training the consulting staff, developing a business continuity planning methodology, and producing the associated customer deliverables. Once the practice was established, the consulting team began to deliver business continuity planning (BCP) services to financial institutions throughout the country. Tom and his consulting team are also responsible for developing JHA’s corporate BCP program.
Vicki Lewis is a Suite Specialist for Lending Solutions.
Viviana provides subject matter expertise and sales support for Gladiator’s CoreDEFENSE and IT Regulatory Compliance/Policy Products. She is responsible for bringing education on security and regulatory compliance-oriented products and services to financial institutions throughout the nation. With 20 years of experience in information security and the financial services industry, Viviana has extensive knowledge of IT regulatory compliance. She has delivered information security awareness and training to audiences ranging from banking employees and technicians to management and boards of directors.