JHA_HeaderImage_Blog_v2.png

Banking on Budget: Why You Should Integrate a Personal Finance Management Tool

Posted by Molly Mantei

Apr 25, 2018 11:00:00 AM

Dear Financial Institutions,

How would you react if I walked into your bank or credit union and said, “I’d like to create a budget and track my spending in your online banking and mobile app. Can you help me get started?” Would you smile as you showed me where to access your personal finance management (PFM) tool, or would you dab at your beads of sweat as you explained that you don’t offer anything like that?

Read More

Topics: Commercial Lending, Customer Experience, Mobile Banking, Online Bill Pay, Credit Unions, digital survival, banking, financial institution

Playing with Giants – How to Compete with the "Bank of Amazon"

Posted by Susan Griffin

Apr 20, 2018 11:50:00 AM

 

A buzz term we hear a lot these days is GAFA – an acronym for Google, Amazon, Facebook, and Apple. The expansion of services offered by these tech giants (and others) is considered one of the biggest threats facing the financial services market. For the sake of this blog, I’m going to pick on Amazon, since it seems to have successfully moved into the small business lending space. 

"We've had three big ideas at Amazon that we've stuck with for 18 years, and they're the reason we're successful: Put the customer first. Invent. And be patient." Jeff Bezos, CEO, Amazon 

Read More

Topics: Relationship Management, small business, digital survival, banking, financial institution, GAFA, Amazon

4 Tactics to Unleash the Digital Survivalist in You

Posted by Tiffany Haynes

Mar 21, 2018 11:00:00 AM

 

If you were to thumb-scroll through my inbox, you’d see close to a dozen vendor emails each day, desperately trying to disrupt technology as it relates to people. It runs the gamut from the sure-fire engagement fix, the cloud solution one can’t possibly live without, or a talent assessment that guarantees to screen out the ill-equipped. I’ve come to adore our one-click unsubscribe feature and toss them into the abyss.

Read More

Topics: automation, workflow, digital survival

Subscribe to Email Updates

Untitled Document Untitled Document

Recent Posts