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Strategically Speaking

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Top 5 Commercial Lending Posts of 2017

Posted by Strategically Speaking

Jul 28, 2017 11:00:00 AM

As summer draws to a close, many of us are grabbing a last reprieve from the office grind to unwind, recharge, and perhaps even catch up on our reading. If you like to seek out new ideas in your downtime, then consider this short list of the most popular commercial lending blog posts from Strategically Thinking so far in 2017.

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Topics: Commercial Lending

Summer Recap: The Top 5 Strategically Speaking Posts So Far!

Posted by Strategically Speaking

Jul 26, 2017 11:50:00 AM

It's a hot one this year. Cool down with a recap of the top Strategically Speaking posts of the summer.

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Topics: Financial Services Industry

The Top 5 Strategically Speaking Posts of 2016

Posted by Strategically Speaking

Dec 21, 2016 11:15:00 AM

Whether you're traveling this weekend to visit family or staying in with your loved ones, take a moment to view some of the most popular Strategically Speaking posts of 2016.

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Topics: Financial Services Industry

Recap: 3 Core Blog Posts for Your Thanksgiving Holiday

Posted by Strategically Speaking

Nov 23, 2016 11:30:00 AM

We have a lot to be thankful for this Thanksgiving.

Strategically Speaking and everyone at Jack Henry & Associates wishes to thank our readers for years of support. It is our mission to bring readers informative and educational topics to help expand their knowledge on subjects within the industry. 

We also wish to thank all of our authors for contributing such interesting and informative blog posts over the years. Their expertise have given us an insight into everything happening behind the fintech scenes - helping to break down complicated topics and provide useful tips for preforming at the highest level.

This week, Strategically Speaking will be taking a break to enjoy the Thanksgiving holiday. As there will be no new blog posts this week, here are several core-related posts from earlier this year that we believe deserve another read-through, including one from contributing author Trent Fleming (http://trentfleming.com/), Stacey Zengel, President of Jack Henry Banking, and Susan Griffin, Industry Analyst of Jack Henry's Strategic Initiatives Group.

Have a happy Thanksgiving and we'll see you all next week! 

 

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Topics: Financial Services Industry

In Branch vs. Out of Branch – Can’t We Give Peace a Chance?

Posted by Strategically Speaking

May 25, 2016 10:00:00 AM

As bankers, we are faced with constant challenge and change. Changing consumer demographics, the regulatory environment, customer experiences being set in the retail (not banking, but shopping) space…we can go on and on. One battleground that instigated change came from within our very own industry. It is the divisive line drawn between “In Branch” vs “Out of Branch” services and experiences.

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Topics: Financial Services Industry, Customer Experience

The Differences Between Product Features & Smart Products

Posted by Strategically Speaking

Apr 20, 2016 10:00:00 AM

I’ve worked in various Sales and Product roles throughout my 16+ years in Fintech. I’ve participated in a lot of onsite presentations, created a lot of roadmaps, and have spent countless hours answering RFP questions that largely center on products and their features. Since I’ve spent a good chunk of my life talking about features, why not provide my insight on where development is headed?

And to be honest, I think our industry is too obsessed with product "features"...

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Topics: Customer Experience

How We Build Products to Improve User Experience

Posted by Strategically Speaking

Aug 26, 2015 4:00:00 PM

 

As financial services become more reliant on the technology we leverage to better serve our clients, it would benefit us to view our own product processes through a modern lens.  I believe these principles are not only applicable to building software applications and services, but can also be applied to a financial institution (FI) building a new account type or updating its customer service as it relates to digital customers. Read my recent blog post to learn more about UX/UI best practices. 

We created a manifesto as a starting point to the team framework.  It is the central point we can reference to make sure we are all on the same page.  The manifesto starts with this statement:

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Topics: Customer Experience

Jack Henry & Associates to Deliver Best-in-Class Solution to Mobilize Bank Branches with Surface Pro 3

Posted by Strategically Speaking

Jul 30, 2015 2:28:56 PM

Back in November, Jack Henry & Associates and Microsoft announced the introduction of the innovative new Branch Anywhere application for Microsoft Windows and Surface Pro 3.  The Branch Anywhere app allows banks to centrally manage all aspects of customer info and allows bank employees to become mobile branch managers who can better meet their clients by safely and securely accessing important customer and account information from any location.  Surface Pro 3 enhances the Branch Anywhere experience by providing employees with a lightweight tablet when they are mobile and a powerful laptop/desktop when they’re at their desk.

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Topics: Channel Strategy, Mobile Banking

A Better Way to Price Loans and Establish Deposit Rates

Posted by Strategically Speaking

Jul 27, 2015 10:12:46 AM


As a Lending Solutions Product Specialist, I devote much of each day discussing business challenges with credit union and community bank clients.

Margin compression comes up time and again. Is that any wonder? FDIC and NCUA call reports consistently show that net interest margin is a significant profitability indicator. Is there a Lending, Financial, or Credit Officer who’s not feeling the squeeze between what a financial product costs, and its marketable value?

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Topics: Loan Pricing

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