It’s not unusual for Russ Bernthal, President of ProfitStars, to check email from his phone when he’s on the road. But scrolling through long threads looking for the point of an email is a fate he doesn’t suffer well.
“Long threads drive me nuts,” he shares with me. “They’re particularly annoying when I’m traveling and looking at emails on my phone.”
Stacey Zengel, President of Jack Henry Banking, is no different. Each day, he receives anywhere from 150-250 emails of which approximately 100 require responses. Lengthy, rambling texts are the source of his email pain.
“I like to get straight to the point unless foundational information is required to make a decision .... most of the emails I get are usually lengthy and require reading time.”
Dealing with hundreds of emails is part of every executive’s job, but that doesn’t mean they understand why they have to be included in so many.