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Kristin Zell

Kristin Zell has more than 15 years of financial services industry experience. She obtained her bachelor's in Marketing and Public Relations from Illinois State University and continued her education to receive her MBA with an emphasis in Sales and Marketing from Northern Illinois University. Her career with JHA began in 2015 after spending nearly fifteen years working for community banks using JHA products. Kristin lives in Chicago, Illinois with her husband. They have two boys. Outside of work, she enjoys sports and the outdoors with her family, fitness activities, and reading.

Recent Posts

“The Long and Winding Road” of Commercial Lending

Posted by Kristin Zell

Feb 10, 2017 11:00:00 AM

When Paul McCartney wrote the lyrics to “The Long and Winding Road” in late 1968, it’s safe to say he was not talking about commercial lending. But he very well could have been. Many business owners can relate to the lyrics, especially the line “you left me standing here a long, long time ago.” There are no less than a dozen steps associated with application, analysis, underwriting, approval, and eventual funding of a commercial loan. That leaves a lot of room for process improvement. 

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Topics: Commercial Lending

Four Keys to a Superior Online Lending Experience

Posted by Kristin Zell

Oct 21, 2016 1:00:00 PM

Let’s be honest. The digital world makes everyone’s lives easier – your customers, your employees, and yourself. So why does your commercial lending division neglect to take that crucial next step into the digital world? Is it fear of losing the personal touch? Online lending isn’t meant to replace the relationships that you have worked so hard to create. The goal is actually to improve your business relationships by marrying the digital and the personal. As an added bonus, operational efficiency at your institution is vastly improved.

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Topics: Commercial Lending

6 Steps for Faster Underwriting

Posted by Kristin Zell

Jul 15, 2016 2:25:00 PM

Let’s face it – getting a commercial loan from application to close takes a lot of steps….a LOT. Of course most of them cannot be eliminated without taking on too much risk and displeasing the regulators. But like most processes, there is plenty of room for improvement in underwriting. With some thoughtful changes, you can easily eliminate redundancy, time gaps, and confusion in the underwriting process to make your lending more efficient and your borrowers happier in the process! Here are six steps you can take to accelerate your underwriting process:

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Topics: Commercial Lending

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