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Eric Flick

Eric Flick is the Director of Disaster Recovery for Jack Henry & Associates' Centurion solution group.

Recent Posts

You Failed Your Disaster Recovery Test! Now What?

Posted by Eric Flick

Feb 15, 2017 11:15:00 AM

Picture this: As you make preparations for your test, you decide what you want to test, you gather sample transaction and maintenance activities, and you grab a large capacity, secure USB device, and you start backing up all of data from your various platforms and applications that you’ll need for your test. You do this all at the same time, so that you know everything you need is nice and neat, well-coordinated, and all in one place.

While this all may sound great, and be eerily similar to what you’re doing – there’s a big problem here. Unfortunately each year, I see customers taking action that leads them to that first fatal step during their test that brings into question the likelihood of a successful recovery whenever they have an actual disaster.

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Topics: Business Continuity, Data Management

Improving Your Institution’s Readiness and Your Next IT Exam Results with One Simple Strategy

Posted by Eric Flick

Sep 28, 2016 10:15:00 AM

Sounds too good to be true, doesn’t it? I promise, this isn’t one of those teaser or click-bait headlines just to draw you to something not really related to the topic. And, for those that know me, know that I deplore that strategy. In the case of this article, the title seemed very appropriate, both from a descriptive standpoint, and in an effort to entice both IT managers and executives to check out this simple strategy.

Ladies and gentlemen, I give you two words that could change your life: progressive testing. That is not intended to sound over dramatic, but for many of us, it is a dramatic shift in the way we approach our annual business continuity and disaster recovery testing.

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Topics: Cybersecurity, Business Continuity

Forget About Your Disaster Recovery Plan; Validate Your Disaster Recovery Strategy

Posted by Eric Flick

Jun 1, 2016 10:00:00 AM

 

In my nearly 30 years in the industry, I’ve seen disaster recovery (DR) plans that resembled a volume of an encyclopedia, all the way down to plans that would fit on a cocktail napkin. Regardless of the size, content, and detail of your plan, everyone started with a DR strategy. The strategy was the seed from where your plan took root. Depending on how much validating you’ve done since first forming your strategy, is most likely a reflection of how much your plan has grown as your IT organization has evolved.

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Topics: Business Continuity

"What Do We Do With IT?" - Why Execs and IT Must Be on the Same Page

Posted by Eric Flick

Feb 17, 2016 10:00:00 AM

I've been working with IT since high school. When I was a high school senior over 30 years ago, a small startup company named Apple was giving away computers to school corporations in an effort to interest people in learning more about their creation. I was hooked! I attended a small high school, but it still seemed odd to me even then that I was the only person really interested in this amazing piece of technology. The question kept coming up from teachers, school administrators and other students, "what do we do with it?".  

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Topics: Financial Services Industry, Risk Mitigation

Business is About People (and Their Data)

Posted by Eric Flick

Aug 19, 2015 4:08:47 PM

While it may sound cliché, our customers and employees are people.  Without them, our business doesn’t exist.  And, in this always on world, we live in, its mind boggling the amount of data that any one individual can generate.  Do an internet search of your name, your phone number, and your home address.  You may be astounded at what comes up.  There is data about you everywhere.  If you work for a financial institution (FI), your customers and members expect the data that you have related to them to be safe, secure, and available.  Surprisingly, of those three, secure may be the most straightforward, but that’s a different conversation.  We work with dozens of prospects and customers each and every week as they look at the gigabytes and terabytes of data they have across a myriad of platforms.  Beyond secure, how do they keep that data safe and available should they experience a business disruption to their data center? 

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Topics: Information Security, Risk Mitigation

A Step by Step Guide to Business Continuity Planning

Posted by Eric Flick

Jul 27, 2015 9:16:31 AM

 

According to the FFIEC, “It is the responsibility of an institution's board and senior management to ensure that the institution identifies, assesses, prioritizes, manages, and controls risks as part of the business continuity planning process.”

Here are the steps to a successful Business Continuity Planning process:

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Topics: Business Continuity

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