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Danny Payne

As an experienced speaker and presenter, Danny Payne is the Sales and Strategic Alliances Manager of Payments products at ProfitStars. These duties include partnerships for the iPay Solutions and EPS group, along with Banno Mobile and SmartPay Biller Direct. He oversees day to day partner strategy which includes corporate sponsorship, product enhancement and education, and manages the business development of ProfitStars Biller Direct strategy. Payne has over 12 years of electronic payment experience in credit card, ACH, Biller Direct payment systems and consolidated bank bill pay services. He is a long time member of the NACHA CEBP, AFP, and is a member of the iPay Solutions Client Advisory Board. Payne served as VP of National Sales for iPay Technologies in 2007 and 2008. Before returning to iPay/ProfitStars he was the Director of Sales for SourceHOV, where he was responsible for developing the electronic billing and payment strategy for one of the largest print and mail bureaus in the United States. Prior to SourceHOV, Payne held executive sales leadership positions with ChoicePay and Fort Knox National Company.

Recent Posts

The Value in FinTech Conferences

Posted by Danny Payne

Jan 18, 2017 11:15:00 AM

At most FinTech companies, banks, and credit unions, the start of a new year means planning for conferences. And for some odd reason, there seem to be two groups of people when it comes to conferences and trade shows. It’s a love/hate relationship – you either fall on the side of seeing all the good in conferences or you think they’re complete wastes of time and resources.

I for one fall into the “love” category, and I’ve been this way since I started working in FinTech almost 15 years ago. The company I worked for was a small startup and we just started selling payments in the utilities marketplace. I was a new account rep and it was my first tradeshow. It was magical! I stood in a booth; people came up to me and asked questions about my product; and I talked to them about it. In 10 minutes I could present the value proposition and product differentiation, show a demo, and set a follow-up meeting. It was like speed dating for sales … and I loved it.

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Topics: Financial Services Industry, Customer Experience

The FinTech My Children Will Inherit

Posted by Danny Payne

Aug 24, 2016 10:00:00 AM

 

If we compare the advances it has made over the last 30 years, fintech has come a long way. My life’s story has seen the shift from the days of waiting in a long teller’s line after work to being able to transfers large sums of money in half a minute from the comfort of my home. Looking back, I often think to myself, “How will fintech evolve over the next 30 years? What will be the fintech that my children will inherit compared to all the technology that I grew up alongside?” To have an idea of where we’re going, we have to take a look from which we came.

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Topics: Financial Services Industry, Customer Experience

Millennials, or Generation Y-Not

Posted by Danny Payne

Mar 30, 2016 10:00:00 AM

What’s in a name?

Baby Boomers, Gen X, Gen Y or #Millennials. I am sure you are all used to hearing these names thrown around when describing our customer base - even more important, your customer base. I have to start by saying, I am not the expert on the generational gaps and age groups and/or where exactly I fall into this chronological order. So let’s take a step back and go beyond Wikipedia for some information. By the way, isn’t it frustrating that Wikipedia can’t just be a reliable source for everything? I mean, it’s all there with one click. Anyway, I digress…

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Topics: Marketing, Customer Experience

Mobile Banking - Big Business in Your Small Business

Posted by Danny Payne

Aug 31, 2015 1:54:03 PM

Last week my exterminator came by the house to do the monthly bug spray routine.  We always talk sports, kids, and whatever pest I should expect to see more of this time of year.  I’ve used the same local company for seven years and the same guy for the past two years.  There are no real surprises, he sprays and comes into my office with a bill and then he goes.  But this past week, there was a surprise.  All of the sudden, my bug guy was high tech!  He whipped out an iPad and asked me if wanted my bill electronic.  Did I fail to mention I live in Elizabethtown, KY?  While it is the home of iPay Solutions, and only miles away from the National Gold Repository, we are still considered “small town USA”.  Needless to say, I was impressed and excited to get my bill electronically.  He also offered me the ability to write my check while he was there and he would snap a picture of my payment or take my credit card payment in person.  I wasn’t prepared, so I said I would just pay the bill when I got it.  Within seconds I got my email bill with a link to pay online with my credit card.  No more writing and mailing checks and I get my points.  I work in the industry and this was still very cool.  In a short 15 minute encounter, I realized everything we are doing at ProfitStars is reaching past the bank/credit union consumer and being implemented at the small business.  Is small business the next big business?  I can see the large pizza chains allowing me to sign an electronic receipt of my credit card without paper, or allowing me to scan in my paper check, but the idea of my bug guy running his small business from his phone is amazing to me. 

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Topics: Mobile Banking, Small Business Market

The Ever Evolving World of Mobile Banking

Posted by Danny Payne

Aug 24, 2015 10:29:12 AM


I tend to shy away from dedicating a blog post to mobility.  But I can’t shy away from the fact that mobile is trending.  In a post I did last year, I wrote about internet banking, mobile banking, and everything in between.  I talked about the idea of tablets revolutionizing what we recognize as mobile banking.  So in this post, I will stay with that theme and also focus on why more people are using mobile and why people will keep using mobile.  And I promise I won’t overuse the word innovation or innovative while I try to describe the ever evolving world of mobile banking.

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Topics: Payments, Mobile Banking

The Do's and Don'ts of Online Bill Pay

Posted by Danny Payne

Aug 24, 2015 10:26:33 AM


Bill pay means so many things to so many people.  My parents set up their mortgage payment (online) to draft from their account on a monthly basis, and as a result, they now feel they have entered the world of “online payments.”  Based on my 12 years of experience in online payments, I may slightly disagree with that, but to be honest, even I think it counts. 

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Topics: Payments, Online Bill Pay

Internet Banking to Mobile Banking … and Somewhere in Between

Posted by Danny Payne

Aug 24, 2015 10:17:23 AM


I am extremely fortunate because I get the opportunity to work with many successful financial technology companies that provide core, Internet, and mobile banking solutions and resources to companies and people like you. Recently, I have seen a true convergence of technology.  And as companies are driving towards the “mobile age”, I am seeing the technology requests fall somewhere in between. 

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Topics: Financial Services Industry, Payments

The “Art” of the Partnership

Posted by Danny Payne

Aug 19, 2015 2:00:07 PM


I thought I would keep this post simple and stick to something closely related to my world.  Webster’s dictionary defines a partnership as “a legal relationship existing between two or more persons contractually associated as joint principals in a business.”  That’s surely a clear cut way to define a partnership, but it might not define the kind of partner your business is looking for.  A true partnership finds a balance in all the ups and downs that each day brings us and works for the betterment for both sides.  Like a personal partnership, a corporate partnership also seeks out the right partner to create a mutually beneficial arrangement that addresses the needs of both parties while avoiding setbacks or obstacles to the other.

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Topics: Financial Services Industry

Why FinTech is Cool…

Posted by Danny Payne

Aug 19, 2015 11:18:45 AM


A couple weeks ago my 4 year old daughter said, “Daddy, what do you do for work?”  My 10 year old son answered her and said, “Dad talks on the phone all day and flies on airplanes.”  I spent a few minutes trying to explain my job, my company, and then quickly gave up.  What was I going to say?  “Honey, I represent a technology company that provides bill pay services, mobile banking, and mobile check deposit.”  I am sure she would have looked up at me and said, “Got it Dad!”  Instead, all four of my children look at me and think… BORING!  And here I am trying to look at my children and saying, “No really… my job is cool.”   And honestly, I would love to see my 14 year old son get interested in what I am doing and understand why I think FinTech is cool.

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Topics: Financial Services Industry, Information Technology

Making the Case for Bill Pay

Posted by Danny Payne

Aug 12, 2015 8:00:00 AM

 

Before you say anything, I couldn’t think of a better title.  The real irony is I have worked in the bill pay world for over 12 years and have seen plenty of growth, change, and true evolution.  The better part of my professional career has been spent advising, managing, partnering, or selling bill pay.  So why, after 12 years, do I need to make the case for it?  The answer is simple … more than 10 times a week I am told bill pay is a commodity and old news.  Not to mention, last year Gonzo Banker wrote an article titled, “Is bill pay dead and gone in 5 years?” Now let’s be realistic, dead and gone?  Are the billions of bills that go out to consumers and businesses going to stop?  Are we going to immediately have all our bills automatically withdraw from our account as soon as they are due?  This is where the true dilemma comes in for “killing” bill pay.  The Gonzo Banker article is only looking at one fraction of bill pay (that is currently responsible for almost 50% of the payments made every month).  There is a whole other world of bill pay out there and it is not dying, it is growing by the day. 

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Topics: Payments, Online Bill Pay

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